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Hermosilla, 2, Madrid, 28001 (show map)
Hotel Overview
Formerly Gran Melia Fenix
Before January 2020 Hotel Fenix Gran Meliá - The Leading Hotels of the World was known as Gran Melia Fenix
Before August 2019 Hotel Fenix Gran Meliá - The Leading Hotels of the World was known as Gran Melia Fenix – The Leading Hotels of the World
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Classic Double RoomSetup a Price Alert for Hotel Fenix Gran Meliá - The Leading Hotels of the World
Each day we'll check prices and send you an email for your selected dates at Hotel Fenix Gran Meliá - The Leading Hotels of the World. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Fenix Gran Meliá - The Leading Hotels of the World
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, CD Player, City view, Clothes rack, Coffee machine, Desk, Dining area, Dressing Room, DVD Player, Executive Lounge Access, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Hot Tub, Hypoallergenic, Interconnected room(s) available, iPod dock, Iron, Ironing Facilities, Landmark view, Laptop safe, Linen, Minibar, Radio, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Telephone, Terrace, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, Video Games, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
All cots are subject to availability.When booking more than 9 rooms, different policies and additional supplements may apply.Please note that guests must present the credit card used to make the reservation on arrival.Please note that the hotel only accepts pets with a maximum weight of 10kgPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Vlad “Fabulos”
04 May 2025
Everything was prepared down to the smallest detail. Excellent!
Иветта “Superb”
24 Apr 2025
the hotel is very beautiful, the room is spacious and comfortable, the staff is very attentive and friendly We had a wonderful holiday in this hotel, we felt the care of the staff and their willingness to help, if we come to Madrid again, we will only stay in this hotel!
Will “What a 5 star hotel should be.”
12 Feb 2025
Everything! , luxury , comfortable, old fashion service, staff friendly , location.
Loulwah “Superb”
14 Jan 2025
The stay was delightful. The location is amazing. Thank you for all the hotel staff, they were friendly especially the red level staff who helped us and arranged our bookings. We enjoyed our time in Madrid😊
