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Pozo, 4, Madrid, 28012 (show map)
Guest houses Overview
Formerly El Pasaje
Before January 2026 Windsor Puerta del Sol was known as El Pasaje
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double or Twin RoomSetup a Price Alert for Windsor Puerta del Sol
Each day we'll check prices and send you an email for your selected dates at Windsor Puerta del Sol. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Windsor Puerta del Sol
General
Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box
Miscellaneous
Air conditioning, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, City view, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Linen, Minibar, Patio, Safety Deposit Box, Soundproofing, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking more than 4 rooms, different policies and additional supplements may apply.
Traveller reviews
Mary “Adequate accommodation and a great location.”
19 Jan 2026
Although I was disappointed to find that there was no receptionist in the building, the receptionist in nearby Hotel la Victoria, connected with El Pasaje, was very helpful and the breakfast there was very good.
Ashley “Great locational close to puerto del sol”
28 Nov 2025
Centrally located, great base for exploring the whole city. Very clean.
Alnavil “The location is the reason to book this hotel.”
24 Nov 2025
Very nice place, exceptional location- very close to main plaza and metro. Excellent customer service at reception, very good breakfast. Daily room service.
Mike “Good”
26 Jul 2025
Central access. Clean and comfortable bed. Great shower.
