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12 Calle de Jesús y María, Madrid, 28012 (show map)
Guest houses Overview
Formerly Crosstown by Pillow
Before October 2024 BYPILLOW Crosstown was known as Crosstown by Pillow
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin RoomSetup a Price Alert for BYPILLOW Crosstown
Each day we'll check prices and send you an email for your selected dates at BYPILLOW Crosstown. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of BYPILLOW Crosstown
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Lockers, Private check-in/check-out, Tour desk
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, City view, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Linen, Minibar, Shower, Terrace, Toilet, Towels, TV, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Reservations involving 5 or more rooms can be subject to different conditions and fees.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Ade.San “Superb”
14 Aug 2025
It had everything we needed for a 2 night stay in Madrid. The bed was comfy and the air conditioner worked really well especially given it was crazily hot the time we were in madrid
Natalia “Superb”
11 Aug 2025
A great place to stay near the Madrid city centre. The room was clean and comfortable. The staff were super helpful and friendly. I recommend!
Jianne “Good”
11 Aug 2025
Close to Plaza Mayor and restaurants. The room itself is clean as well as the property.
Aileen “Family trip to Madrid”
06 Aug 2025
Excellent location in Madrid, 5mins walk to the main square with shops.
