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Motel Overview
Formerly Best Western Marco Polo
Before June 2023 The Marco Polo was known as Best Western Marco Polo
Before June 2022 The Marco Polo was known as Best Western Marco Polo Motel Mackay
Before January 2019 The Marco Polo was known as Quality Inn Marco Polo
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe King RoomSetup a Price Alert for The Marco Polo
Each day we'll check prices and send you an email for your selected dates at The Marco Polo. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Marco Polo
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out, Valet parking
Common areas
Garden
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathroom, Electric kettle, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Microwave, Private entrance, Refrigerator, Seating Area, Shower, Spa Bath, Tea/Coffee Maker, Tile/Marble floor, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, Wardrobe/Closet
Hotel Policies
Check-In
From 00:00:00 hours
Check-Out
Untill 00:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Ryan “Superb”
19 Jan 2026
The owners were incredibly kind and accommodating, treating their guests like an extended family.
Fiona “Certainly one I will be going back to!”
19 Jan 2026
From the moment I was greeted until my checked out, the service was amazing! The staff really listened to my needs and were so helpful! The room was exceptionally clean and thoughtfully set out. Bed and pillows so comfortable!
Gary “Well appointed comfortable accommodation.”
16 Jan 2026
Spacious well appointed room with a very comfortable bed. We received an upgrade to a spacious room which was appreciated.
Richardson “Convenient and clean”
01 Jan 2026
Convenient, clean room used as an overnighter driving from Brisbane to Townsville. Staff were great. Room had everything I needed.
