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Motel Overview
Formerly Best Western Marco Polo
Before June 2023 The Marco Polo was known as Best Western Marco Polo
Before June 2022 The Marco Polo was known as Best Western Marco Polo Motel Mackay
Before January 2019 The Marco Polo was known as Quality Inn Marco Polo
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe King RoomSetup a Price Alert for The Marco Polo
Each day we'll check prices and send you an email for your selected dates at The Marco Polo. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Marco Polo
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out, Valet parking
Common areas
Garden
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathroom, Electric kettle, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Microwave, Private entrance, Refrigerator, Seating Area, Shower, Spa Bath, Tea/Coffee Maker, Tile/Marble floor, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
“Certainly one I will be going back to!”
10 Sep 2025
From the moment I was greeted until my checked out, the service was amazing! The staff really listened to my needs and were so helpful! The room was exceptionally clean and thoughtfully set out. Bed and pillows so comfortable!
MARIE AGNES “Very good for price”
31 Aug 2025
“I had a really pleasant stay at this motel. The price was very reasonable for the quality provided, and I was impressed by how clean and comfortable everything was. The staff members were genuinely friendly, welcoming, and always happy to help, which made the experience even better. Excellent value for money — I’ll definitely stay here again!”
Natasha “Superb”
30 Aug 2025
Great customer service comfortable beds clean rooms
Naomi “Superb”
29 Aug 2025
Immaculate and fresh rooms. Helpful and friendly staff. Convenient location and always feel safe, being a female traveller with a child. Highly recommend for ease and comfort.
