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Motel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Queen and Single StudioSetup a Price Alert for Cool Palms Motel
Each day we'll check prices and send you an email for your selected dates at Cool Palms Motel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Cool Palms Motel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
BBQ facilities, Breakfast in the room, Room service, Vending machine (drinks)
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Express check-in/check-out
Common areas
Garden
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Carpeted, Children's high chair, Cleaning products, Clothes rack, Dining area, Dining table, Electric kettle, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Kitchenette, Kitchenware, Linen, Microwave, Outdoor furniture, Refrigerator, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Tile/Marble floor, Toaster, Toilet, Towels, TV, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Greg “Superb”
27 Jun 2025
I stay at Cool Palms when I go to Mackay and it's close to everything I need, the place is clean and comfortable and the staff are always friendly and helpful. I highly recommend staying there
Black Kite “Basic motel for overnight stay.”
23 Jun 2025
Late check in available, there is a phone number posted at the reception. You can park outside your room.
Connor “"I recently stayed at Cool Palms Motel and had a wonderful experience! The motel's location is perfect for expl”
15 May 2025
"I recently stayed at Cool Palms Motel and had a wonderful experience! The motel's location is perfect for exploring Mackay, with easy access to Caneland Central Shopping Centre and other local attractions. The rooms are spacious and well-appointed, with comfortable beds, modern amenities, and lovely garden views. The staff were friendly and welcoming, and the motel's facilities, including the outdoor swimming pool and free Wi-Fi, made my stay even more enjoyable. I also appreciated the complimentary private parking and 24-hour reception.
Sharon “Very good”
15 May 2025
Ben and his wife are always so accommodating and friendly..we stay here regularly and are always looked after. The rooms are clean and spacious. Great value for money and close to the CBD.
