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15 Via del Gallo, Lucca, 55100 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior King RoomSetup a Price Alert for Lucca Heritage Retreat
Each day we'll check prices and send you an email for your selected dates at Lucca Heritage Retreat. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Lucca Heritage Retreat
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Packed lunches, Room service, Special diet menus (on request)
Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Shared lounge/TV area
Cleaning services
Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Bidet, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dishwasher, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Kitchen, Linen, Microwave, Minibar, Private entrance, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Stovetop, Telephone, Tile/Marble floor, Toilet, Towels, TV, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the Deluxe One-Bedroom Apartment - Annex is located on an upper-level floor with no lift access.Please note that guests are required to climb 46 steps to access the Deluxe One-Bedroom Apartment - Annex.This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Grahame “Fabulous place. Totally recommended”
27 May 2026
High quality hotel in a great central location. Lovely place to stay.
Grahame “Fabulous place. Totally recommended”
27 May 2026
High quality hotel in a great central location. Lovely place to stay.
Debbie “A unique stay in a very beautiful and well located building.”
23 May 2026
The location was very central, located along a very quiet side road, and very helpfully covered in greenery so you could spot it from a distance. It looks very small and narrow from the outside, but it opens up into a very beautiful, interesting building, which has been richly decorated. The breakfast was sufficient, eggs cooked to order along with cheeses/ham.There were some odd choices such as hard boiled eggs served with what tasted like pesto and some red onion coleslaw? There was always a supply of lemon water available throughout the day and a good supply of complimentary cakes. The lemon cake was delicious. Guilia was ever present from morning till night and professional and friendly. We were in Zita room which was just off the dining area, although very close, we couldn't hear much activity outside the room when breakfast was being set up. The bed was particularly comfortable with very luxurious and comfortable pillows that you could sink into. A very welcome comfort after a long day.
Debbie “A unique stay in a very beautiful and well located building.”
23 May 2026
The location was very central, located along a very quiet side road, and very helpfully covered in greenery so you could spot it from a distance. It looks very small and narrow from the outside, but it opens up into a very beautiful, interesting building, which has been richly decorated. The breakfast was sufficient, eggs cooked to order along with cheeses/ham.There were some odd choices such as hard boiled eggs served with what tasted like pesto and some red onion coleslaw? There was always a supply of lemon water available throughout the day and a good supply of complimentary cakes. The lemon cake was delicious. Guilia was ever present from morning till night and professional and friendly. We were in Zita room which was just off the dining area, although very close, we couldn't hear much activity outside the room when breakfast was being set up. The bed was particularly comfortable with very luxurious and comfortable pillows that you could sink into. A very welcome comfort after a long day.
