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15 Via del Gallo, Lucca, 55100 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior King RoomSetup a Price Alert for Lucca Heritage Retreat
Each day we'll check prices and send you an email for your selected dates at Lucca Heritage Retreat. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Lucca Heritage Retreat
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Packed lunches, Room service, Special diet menus (on request)
Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Shared lounge/TV area
Cleaning services
Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Bidet, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dishwasher, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Kitchen, Linen, Microwave, Minibar, Private entrance, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Alan “Luxury in a great location with very helpful staff.”
15 Sep 2025
It’s location is superb. In addition, the hotel itself is a lovely facility with a luxurious feel.
Liz “Perfect from start to finish”
09 Sep 2025
Absolutely everything, the property is gorgeous. It’s exceptionally clean, with so many finishing touches. You can tell a lot of thought and love has gone into the property design. The location is perfect, right in the heart of Lucca. Although it’s in the center of Lucca, the hotel is exceptionally quiet and so peaceful. The girls were all fantastic, really friendly and nothing was too much trouble. It felt like we were saying goodbye to friends when we left. Daniela, Pina and Michela couldn’t have been more amazing. They really took the time to make sure our stay was comfortable and the service was faultless. You won’t regret booking here, I’d say it was the best place I’ve ever stayed. Truly an amazing and unique property with even better staff!
Emily “Such class in walled city”
06 Sep 2025
Everything! Beautiful hotel, amazing staff, delicious breakfast and great location!
Eva “Enestående”
01 Sep 2025
We (my husband and I) had six nights at this outstanding hotel, which is so tastefully decorated and makes you feel at home. Daniela and Pina provided an absolutely first class service…it was discreet and empathetic. Everything from recommending tours to recommending the best restaurants Lucca has to offer and booking them was taken care of. They were a big factor in making this stay unforgettable. The breakfast is a chapter of its own, never have we experienced such a well-prepared and varied breakfast in a hotel before. We will definitely be back and would highly recommend this place to everyone on our way.
