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25 London Street, London, W2 1HH (show map)
Hotel Overview
Formerly Royal Norfolk Hotel
Before June 2019 The Pilgrm was known as Royal Norfolk Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Bunk Bed RoomSetup a Price Alert for The Pilgrm
Each day we'll check prices and send you an email for your selected dates at The Pilgrm. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Pilgrm
General
Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Luggage storage, Private check-in/check-out
Common areas
Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Dry cleaning
Business facilities
Fax/photocopying
Miscellaneous
Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bathroom, Carpeted, Clothes rack, Fan, Flat-screen TV, Free toiletries, Hardwood/Parquet floors, Ironing Facilities, Laptop safe, Linen, Safety Deposit Box, Shower, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note: This property does not have a lift on all floors, but staff will assist guests with their luggage.
Please note that air conditioning is not available in the units.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Sue “Superb”
18 Jul 2025
Water on arrival, location, good towels, early access to room, fan
Ella “Comfortable stylish and friendly central hotwl”
12 Jul 2025
Love the friendly staff The style The breakfast choice Comfortable bed Lovely linen Roomy shower
Martin-Williamson “Lovely boutique hotel seconds from Paddington.”
10 Jul 2025
Quick check in which included a bottle of water and there are still and sparkling water dispensers in the lobby to refill. Nice touch. Our room was ready 45 minutes early. We had a 'Large' room - for a couple you wouldn't want to go smaller. Efficient use of space but not really large in the true sense ;) Excellent breakfast, outside on the balcony, avocado and poached eggs on toast. Lovely staff.
Suzanne “The "small double room" was not large enough for me and my husband. We could not fit our suitcases.”
07 Jul 2025
The location, right near Paddington station was excellent.
