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31 St Thomas Street, London, SE1 9QU (show map)
Hotel Overview
Formerly Shangri-La Hotel at The Shard, London
Before July 2021 Shangri-La The Shard, London was known as Shangri-La Hotel at The Shard, London
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Setup a Price Alert for Shangri-La The Shard, London
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Facilities of Shangri-La The Shard, London
General
On-site parking, Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Hypoallergenic, Iron, Ironing Facilities, Landmark view, Laptop safe, Linen, Minibar, Radio, Safety Deposit Box, Satellite Channels, Seating Area, Shared Bathroom, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 16:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.For non-refundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.
Traveller reviews
Louise “A beautiful hotel with amazing staff and a wonderful experience.”
07 Oct 2025
I absolutely love this hotel and have stayed many times, I love that each time I have booked my room looks slightly different from the previous booking and the view is spectacular. I stayed for my best friends birthday and they made a special effort in the room she was staying in which was lovely. We had afternoon Tea which was also fabulous as always. The experience of this hotel starts as soon as you stand waiting for the lift in the lobby and the smell just gets you. The beds are soooo comfy and I find myself never wanting to leave (little tip as for a room with a view from the bath). This hotel is expensive but you get what you pay for. My only disappointment this visit was breakfast, it seemed very slow for some reason and this is something I have never experienced before. My tea was poured and I asked for sugar twice before it came and when it did my tea was cold unfortunately.
Martin “Once again, thoroughly enjoying the atmosphere, and gentle pampering that the hotel does so well.”
30 Sep 2025
Our ‘special request’, regular room was not available on this occasion, but the staff were very helpful in finding a similar aspect, equally spacious room.
ALEXANDRIA “Looking for a modern alternative to the traditional high class hotels in London you wont be disappointed.”
30 Sep 2025
We stayed in the smaller suite. Room was as you would expect for this type of establishment. Large, immaculate, all the conveniences of walk in wardrobe two toilets well stocked mini bar etc. Staff were again as you would expect, very attentive, helpful and accommodating to any request. We had room service in the evening and it was of a high standard and a fair price. We had evening cocktails and enjoyed the view, which was a memorable experience. Breakfast was of a high standard and the staff were very accommodating of our 2 year old daughter.
Liviane Aparecida “I had an amazing experience at the Shangri-La Hotel at the Shard.The view was breathtaking.”
29 Sep 2025
I had an amazing experience at the Shangri-La Hotel at The Shard.The view was breathtaking, the drink at Gong was fantastic. I loved relaxing by the pool ,the view was amazing.











































Deluxe King Room with City View