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12-20 Osborn Street, London, E16TE (show map)
Hotel Overview
Formerly Arbor City
Before March 2023 Hampton By Hilton London City was known as Arbor City
Before June 2019 Hampton By Hilton London City was known as City Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King RoomSetup a Price Alert for Hampton By Hilton London City
Each day we'll check prices and send you an email for your selected dates at Hampton By Hilton London City. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hampton By Hilton London City
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Snack bar, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Lockers, Luggage storage
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Free toiletries, Hairdryer, Ironing Facilities, Refrigerator, Safety Deposit Box, Sofa, Tea/Coffee Maker, Telephone, TV
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.Please note that the hotel does not accept Diners Club.Dinner is a set menu - 3 course meal (drinks not included).A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, please note that drinks are not included.
Traveller reviews
Irmantas “Would pick the same hotel again, would not pick the same room again”
20 Nov 2025
Room was very clean. Large bed, large shower, large tv. It was really quiet to sleep, did not feel like central London at all. All the facilities are modern, clean and look like new.
James “Perfect stay with incredible staff!”
18 Nov 2025
We were greeted by the loveliest guy at reception (I wish I'd got their name!) who seemed genuinely happy to be interacting with us and every staff member we met from then on was also so lovely and friendly! Your staff are such an asset to you! The wifi was also fantastic and the room was great, with a comfortable bed. Location was perfect for us too!
Fiona “Great hotel !”
17 Nov 2025
Wonderful friendly gentle staff. Very very comfy well thought out room, all new, clean, polished. Nice artwork and furnishings.... extending also to the lounge & breakfast area. Many choices for breakfast, good value. Would definitely recommend.
Michał “Superb”
14 Nov 2025
Great location! Modern hotel with very clean rooms and nice staff. Worth the price :)
