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117 Jalan Pudu, Kuala Lumpur, 55100 (show map)
Hotel Overview
Formerly Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Before October 2025 Grand Mercure Kuala Lumpur Bukit Bintang was known as Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Before January 2019 Grand Mercure Kuala Lumpur Bukit Bintang was known as Swiss-Garden Hotel Kuala Lumpur
Before January 2019 Grand Mercure Kuala Lumpur Bukit Bintang was known as Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Room,City View,One King BedSetup a Price Alert for Grand Mercure Kuala Lumpur Bukit Bintang
Each day we'll check prices and send you an email for your selected dates at Grand Mercure Kuala Lumpur Bukit Bintang. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Grand Mercure Kuala Lumpur Bukit Bintang
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Room service
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk, Valet parking
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathrobe, Bidet, Desk, Free toiletries, Hairdryer, Iron, Minibar, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Soundproofing, Tea/Coffee Maker, Toilet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
As part of our exciting rebranding journey to become Grand Mercure Kuala Lumpur Bukit Bintang by
Accor, renovation works are currently in progress and are expected to continue until 30th September
2025.Temporary Arrangements: 1.Hotel Entrance
Guest access will be temporarily redirected to Swiss-Garden Hotel Temporary Lobby, located at the
back of the hotel building. Directional signage will be provided to guide all arrivals.2. Reception
The Lobby (Reception) will be relocated to Casuarina, Level 1, Swiss-Garden Hotel Bukit Bintang.3. Coffee House
The Coffee House will be relocated to Level 6, Swiss-Garden Residences (South Tower).
Operating Hours : 6:30 AM – 10:00 PM4. Parking Information
Guests arriving by car are advised to park at Swiss-Garden Residences, located next to the temporary
lobby. Clear signage will be in place to assist you with directions to both the parking and the check-in
area.Ongoing improvements include exterior wall repainting and the installation of architectural façade
lighting to enhance the hotel's appearance and ambiance. Kindly note that the swimming pool will be temporarily closed until further notice for upgrading works .We are making every effort to minimize any inconvenience during this period. Your comfort remains
our top priority, and we truly appreciate your patience and understanding as we work to elevate your
future experience with us.Thank you for your continued support during this exciting transformation. Should you require further
information, please do not hesitate to contact us.
Traveller reviews
Heike “Superb”
28 Oct 2025
We already stayed multiple times at the Swiss Garden Hotel, the rooms are nice, the staff is very welcoming and the breakfast was delicious. We were sad to hear that the hotel will no longer exist as swiss garden. Hopefully the new one offers the same anameties.
Mohd Nasrul “Superb”
15 Sep 2025
Everything was excellent except room temperature. Very uncomfortable.
judi “I’m returning in 1week as they are a lovely team.”
07 Sep 2025
The receptionists on 6 th September were so kind. They helped me with a quick check in as I was very jetlagged.
Sabaha “Overall it was good, quiet and clean BF was very nice”
31 Aug 2025
The break fast was nice different varieties and staff were helpful
