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Świętego Tomasza 32, Kraków, 31-014 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel H12****
Each day we'll check prices and send you an email for your selected dates at Hotel H12****. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel H12****
General
Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Room service, Special diet menus (on request)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Tour desk
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathroom, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Linen, Refrigerator, Satellite Channels, Seating Area, Shower, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking 5 rooms or more, different policies and additional supplements may apply. Guests will be provided with detailed information after booking.Parking spaces must be reserved in advance.On-site parking is available for PLN 120-140 per day, depending on the chosen location.Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Parking is subject to availability due to limited spaces.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Traveller reviews

“An amazing hotel in Kraków’s Old Town!!!!”
24 Aug 2025
The hotel is small and located on a side street just steps from the Market Square and a few meters from Krakow's Central Station: practically anywhere you want to visit is within walking distance. The reception staff is very kind and courteous and, for every request (shower caps, more toilet paper, and more water), always available. The room, 302, was spacious and clean, and the beds were comfortable. The bathroom was spacious and clean, with a new and clean shower. When we checked in, we requested daily room cleaning. When we left, they gave us a complimentary fruit set—delicious apples! We highly recommend this hotel in Krakow's Old Town.

“Very good”
04 Aug 2025
Excellent location, nice breakfast spread, and very helpful and efficient staff. We had a quiet room, and a very enjoyable stay - thanks!

“Great spot”
04 Aug 2025
The room was clean, comfy and quiet. It was close to the train station and the old town centre. The staff were helpful with our question about the area and how to get places. The breakfast was delicious and had lots of options, constantly refilled.

“Two nights Krakow”
28 Jul 2025
The hotel's strategic location offers convenient access to the train station, bus station, the Old City, and a major shopping mall, all within a 10-minute walk. While the reception area may appear compact, the guest rooms and bathrooms are well-proportioned. The breakfast service is satisfactory when compared to the standards of other four-star hotels globally. Consequently, this establishment is recommended for those visiting Krakow.