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Apartment Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe with Private PatioSetup a Price Alert for Crystal Suites Chez Helena
Each day we'll check prices and send you an email for your selected dates at Crystal Suites Chez Helena. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crystal Suites Chez Helena
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Grocery deliveries
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
Express check-in/check-out, Private check-in/check-out, Safety deposit box
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathroom, CD Player, City view, Cleaning products, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dishwasher, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, iPod dock, Iron, Ironing Facilities, Kitchenette, Kitchenware, Linen, Microwave, Outdoor dining area, Outdoor furniture, Patio, Private entrance, Private flat in building, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Stovetop, Tea/Coffee Maker, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
13:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Traveller reviews
Aino “Superb”
21 Mar 2026
Anna was welcoming host. Room was perfect for our 3 night-stay.
Aisling “Excellent!”
03 Jan 2026
Anna was extremely helpful with everything from booking airport transfers to storing our luggage. The property is in a great location and was very clean and comfortable.
Mary “Ideal location for a lovely city break”
19 Dec 2025
Crystal Suite Chez Helena offers a charming and comfortable stay located in the Jewish quarter close to the heart of Kraków. The suite blends classic elegance with modern convenience, making it a great choice for travelers who want both style and practicality. The interior is tastefully decorated, with a warm, welcoming atmosphere that immediately makes you feel at home. The space is well laid out, clean, and thoughtfully equipped, whether you’re staying for a short city break or a longer visit. One of the standout features is the location. Being so close to Kraków’s historic sights, cafes, and restaurants makes it easy to experience the city on foot. Despite the central setting, the suite remains quiet and relaxing, which was a big plus. Our host Anna was attentive and extremely helpful, providing clear communication and local tips that enhanced our overall experience as well as booking airport transfers and city tours. Anna could not do enough for us and was available on WhatsApp throughout our stay. Check-in and check-out were smooth and stress-free. Overall, Crystal Suite Chez Helena is an excellent option for visitors looking for a stylish, cozy, and well-located place to stay in Kraków. It offers great value and a personal touch that makes the visit memorable.
Nataliia “Superb”
10 Dec 2025
Place with history and great vibes:) Manager is attentive and responsive. A number of good restaurants around the hotel. Recommend!
