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The Pacific Sutera  

No 1 Sutera Harbour Boulavard, Kota Kinabalu, 88100 (show map)

7.9
Good
1146 verified reviews
1/40
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Resort Overview

Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera offers easy access to Sutera Harbour Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available.
Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view.
Cafe Boleh serves daily buffet breakfast and all day dining, while Silk Garden specialises in Chinese cuisines. Drinks and snacks are available at the Pool Bar, Lobby Lounge and Breeze Beach Club.
Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness centre and a children's playground.
IMAGO Shopping Mall and Sabah Museum are 1.8 km from The Pacific Sutera. The nearest airport is Kota Kinabalu International Airport, 6 km from the property.
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Rooms List

Deluxe King - enter dates to see room photos

Decorated with floor-to-ceiling windows, this double room features a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries.

Deluxe Sea View King - enter dates to see room photos

Decorated with floor-to-ceiling windows, this double room features a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea view.

Premium King - enter dates to see room photos

Decorated with floor-to-ceiling windows and features golf course view, this double room is fitted with a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries.

Junior Suite - enter dates to see room photos

Overlooking the sea or golf course. It features a separate living area, a flat-screen satellite TV and a minibar. The en suite bathroom is fitted with a bathtub, a shower and free toiletries.

Executive Suite - enter dates to see room photos

Offering additional living space and overlooking the bay. It features a flat-screen satellite TV, dining and seating areas. The en suite bathroom is fitted with a bathtub, a shower and free toiletries.

Premium Sea View King - enter dates to see room photos

This twin/double room features a minibar, view and electric kettle. * Daily newspaper * A selection of international newspapers, magazines and books available

Family Room - enter dates to see room photos

Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

Family Escapade at The Pacific (Malaysians with MyPR Card Only) - Premium Sea View King - enter dates to see room photos

The spacious double room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Family Escapade at The Pacific (Malaysians with MyPR Card Only) – Executive Suite - enter dates to see room photos

Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Deluxe Twin - enter dates to see room photos

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Sea View Twin - enter dates to see room photos

The spacious twin room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Family Escapade at The Pacific (Malaysians with MyPR Card Only) - Deluxe Twin - enter dates to see room photos

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Family Escapade at The Pacific (Malaysians with MyPR Card Only) - Deluxe Sea View Twin - enter dates to see room photos

The spacious twin room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Family Escapade at The Pacific (Malaysians with MyPR Card Only) - Premium Sea View Twin - enter dates to see room photos

The spacious twin room features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Premium Twin - enter dates to see room photos

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

Premium Sea View Twin - enter dates to see room photos

The spacious twin room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Setup a Price Alert for The Pacific Sutera

Each day we'll check prices and send you an email for your selected dates at The Pacific Sutera. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.

Facilities of The Pacific Sutera

General
Free parking, On-site parking, Parking, WiFi everywhere

Activities
Billiards, Bowling, Golf course (within 3 km), Squash, Table tennis, Tennis court, Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar

Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (free), Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Games room, Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment, Karaoke, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Clothes rack, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Linen, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 6 Jun 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 nett per room per night (stay period: now till 30 September 2024) and RM 255.00 nett per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement.
Stay 3 Nights or More and Enjoy 2 Complimentary Rounds of BowlingPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

Click to write a review and share your experience of The Pacific Sutera with other travellers.

no imageAHMAD FITRI

“great hospitality”

10.0

29 May 2025

kids tent provided @room very helpful... my son sleep there the whole night. breakfast buffet got so many option... and of coz delicious... the staff very helpful and friendly...

no imageOmar

“New best place at KK.”

9.0

22 May 2025

The hotel is well placed, not to close to the airport. Little bit far from the down by feet but very convenient using the taxi.

no imageSUVAM

“Enjoyed our stay overall.”

7.0

25 Apr 2025

Great location and fairly clean and well maintained.

no imageMuventhen

“Superb”

10.0

03 Apr 2025

Pacific sutera is one of the best place to stay in KK.


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