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Srimath Kuda Ratwatte Mawatha, Kandy, 20000 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)Setup a Price Alert for Cinnamon Citadel Kandy
Each day we'll check prices and send you an email for your selected dates at Cinnamon Citadel Kandy. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Cinnamon Citadel Kandy
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Darts, Hiking, Table tennis, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Entertainment staff, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Clothes rack, Desk, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Mountain view, Outdoor furniture, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, Tumble dryer , Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.Please note that all confirmed reservations will be billed in USD.The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.Please note that the resort may contact the cardholder for verification purposes.Please note that all cancellations will be charged, including taxes.Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Lesley “One of the best hotel in kandy.”
02 Jul 2025
Nothing to say everything was perfect. Breakfast, lunch and dinner was so good. Friendly staff. The pool was good very clean spacious rooms. One of the best hotel in kandy. If I come to kandy I will stay again in cinnamon citydel.
MARINA “Comfortable place to stay”
29 Jun 2025
Very friendly staff, comfortable room, big variety of breakfast options. And extra river view balcony.
Pragdeashwar “Good stay”
27 Jun 2025
Property location and view was nice and the stay experience was great. Restaurant staff behaviour could have been more welcoming and helpful.
Fathima “It was okay”
25 Jun 2025
The room size was good, big enough for 2 adults and 2 kids. The pool area was also good.
