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Madinat Makadi, Hurghada, 99999 (show map)
Resort Overview
Formerly Jaz Makadi Saraya Palms
Before May 2025 JAZ Neo Saraya Palms was known as Jaz Makadi Saraya Palms
Before July 2019 JAZ Neo Saraya Palms was known as Iberotel Makadi Saraya Palms

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for JAZ Neo Saraya Palms
Each day we'll check prices and send you an email for your selected dates at JAZ Neo Saraya Palms. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of JAZ Neo Saraya Palms
General
Free parking, On-site parking, Parking, Private parking
Activities
Golf course (within 3 km), Water park
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)
Pools and wellness
Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage
Common areas
Garden, Terrace
Entertainment and children services
Children's playground, Kids' club
Shops
Mini-market on site
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Cable Channels, Electric kettle, Free toiletries, Garden view, Hairdryer, Internet Facilities, Ironing Facilities, Kitchenette, Linen, Microwave, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Telephone, Toilet, Towels, TV, View
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guest can enjoy free access to Makadi Waterpark until 31st October 2025.Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking. Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing.Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime.For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment.For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment.Free Beach Shuttle Bus to sharing Beach with Jaz Saraya Resort Hotel.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
26 May 2025
Speacial Thanks to Mr Mostafa at reception, he was very helpful

“Higly recommend”
14 May 2025
Nice, clean hotel, tasty food, kind personal. Moustafa on reception very helpfull and professional.

“Superb”
26 Apr 2025
We enjoyed our mini vacation so much, warm welcome, nice studio 1423, tasty food, quite atmosphere, the beach is fantastic 😀 Will be back soon!

“Overall, it is a very good family experience.”
09 Apr 2025
Resturant was exceptional in all area's hotel, aquapark and beach. The beach is perfect and all the facilities there are fantastic, and the staff are very helpful and cooperative. Aquapark is magnificent and full of a variety of games. Parking infront of your room or suit is a prefect option, I liked it. Overall, it is a very good family experience.