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Madinat Makadi, Hurghada, 99999 (show map)
Resort Overview
Formerly Jaz Makadi Saraya Palms
Before May 2025 JAZ Neo Saraya Palms was known as Jaz Makadi Saraya Palms
Before July 2019 JAZ Neo Saraya Palms was known as Iberotel Makadi Saraya Palms
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Three-Bedroom Suite, Queen and Twin Bed– Garden view Setup a Price Alert for JAZ Neo Saraya Palms
Each day we'll check prices and send you an email for your selected dates at JAZ Neo Saraya Palms. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of JAZ Neo Saraya Palms
General
Free parking, On-site parking, Parking, Private parking
Activities
Golf course (within 3 km), Water park
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)
Pools and wellness
Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage
Common areas
Garden, Terrace
Entertainment and children services
Children's playground, Kids' club
Shops
Mini-market on site
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Cable Channels, Electric kettle, Free toiletries, Garden view, Hairdryer, Internet Facilities, Ironing Facilities, Kitchenette, Linen, Microwave, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Telephone, Toilet, Towels, TV, View
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guest can enjoy free access to Makadi Waterpark until 31st October 2026.Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking. Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing.Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime.For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment.For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment.Free Beach Shuttle Bus to sharing Beach with Jaz Saraya Resort Hotel.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Karthik “Value for money all-inclusive family vacation”
31 Dec 2025
Spacious rooms, all inclusive, helpful chef at restaurant, nice warm pool, access to nice beach and waterpark (with food in both places included), value for money
Ольга “The cozy hotel with its own soul”
17 Oct 2025
The great hotel! Very comfortable, clean and cozy. Very big and comfortable room with 2 bedrooms, 2 bathrooms, living room, kitchen and spacious terrace. Fresh and delicious food. Many thanks to all the staff, especially for barman Ali and animation team: Zlata, Mikkie, Jan, Bob - you all are wonderful, many thanks for your attention, we are missing you) 💞 Hope to repeat the visit!
Hegazy “Superb”
07 Oct 2025
اقامة رائعة All staff are friendly and helpful very friendly and helpfully Rooms very clean Aqua park very nice and safety 👏 Food is very tasty but evey day same menu with one change.. I wish different menu every meal 😩
Andrew “Superb”
06 Sep 2025
As a Banquet Manager at a luxury hotel in South Florida, I have exceptionally high standards for service, attention to detail, and genuine hospitality. My week-long stay at [Jaz New saraya] didn't just meet those standards; it profoundly exceeded them. This was, without a doubt, one of the most impressive hotel experiences I've had, thanks primarily to the outstanding Reception team. From the moment I arrived, I was treated not just as a guest, but as a colleague and a friend. I would like to extend my highest praise to four individuals who represent the very best of your hotel: · Ahmed Adel, Hamada, and Mohamed Fawzy Ahmed Farouk at the Front Desk: This team operates with a seamless synergy and a commitment to excellence that is truly rare. Their professionalism is matched only by their warmth and personal touch. Every interaction, whether in person or over the phone, was handled with efficiency, a smile, and a genuine desire to help. They anticipated needs I hadn't even voiced yet and provided recommendations that were perfectly tailored. This is performance "above and beyond" in the truest sense. They are a phenomenal asset to your front-of-house operation. The consistency and quality of service from this team set the tone for my entire stay. It is clear that [Jaz New Saraya] invests in hiring and training remarkable talent, and it shows. Beyond the stellar front desk, the property was immaculate, my room was consistently well-appointed and comfortable, and the amenities were top-tier. I will not only be recommending this Hotel to all my colleagues and clients but will absolutely choose to stay here again on my next visit. This is how luxury hospitality is done. Thank you to the entire team, and especially to Ahmed, Hamada, and Mohamed, for an unforgettable experience.
