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Sahl Hasheesh, Hurghada, 99999 (show map)
Resort Overview
Formerly Pickalbatros Citadel Resort Sahl Hasheesh
Before January 2025 Pickalbatros Citadel Resort Sahl Hasheesh was known as Pickalbatros Citadel Resort Sahl Hasheesh
Before February 2023 Pickalbatros Citadel Resort Sahl Hasheesh was known as Albatros Citadel Resort - By Pickalbatros
Before May 2022 Pickalbatros Citadel Resort Sahl Hasheesh was known as Albatros Citadel Resort
Before August 2020 Pickalbatros Citadel Resort Sahl Hasheesh was known as Citadel Azur Resort
Before January 2019 Pickalbatros Citadel Resort Sahl Hasheesh was known as Citadel Azur Resort

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Facilities of Pickalbatros Citadel Resort Sahl Hasheesh
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Canoeing, Darts, Diving, Fishing, Snorkelling, Table tennis, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Beachfront, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Linen, Minibar, Outdoor furniture, Pool view, Safety Deposit Box, Satellite Channels, Sea view, Shower, Slippers, Sofa, Telephone, Terrace, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that all guests are required to present a birth certificate for their children upon check-in.Please note that the rate for the Special Offer - Egyptian and Residents Only room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.Kindly note that guests who reserved Honeymoon Offer room will be requested to show upon arrival a marriage certificate with a maximum three months from the date of issue.Appropriate swim attire is required to be worn in all resort swimming pools and hot tubs.Please note that all couples must present a marriage certificate upon check-in.When booking 4 rooms or more, different policies and additional supplements may apply.Children 12 years and above considered as an adult, and pay full adult rate.Supplement for children under 12 years old will be calculated according to the hotel policy.
Traveller reviews

“Comfort,clean, and very nice for honeymoon and families”
08 Jun 2025
The view from any location is great Comfortable The food is good, especially Alfredo restaurant The follow up ans continues help, especially Ms. Radwa.

“Great atmosphere for a tranquil retreat”
08 Jun 2025
Great place for a holiday without to much noise. Nice food with many restaurant options.

“Superb”
07 Jun 2025
The room, staff friendliness, cleanliness & variety of food

“Outstanding beaches and architecture, but too little attention to details”
06 Jun 2025
We really enjoyed the architecture of the hotel. The building itself is beautiful and integrates flawlessly with the surroundinng desert landscape. This gives the place a special aura of a desert palace In front of a wonderful beach with natural bays, stones, and sand. Especially the beaches in this hotel are outstanding There are three of them, two of which natural, and one man-made integrated with the harbour. The natural beaches are not very deep, so they are not suited for swimming, but they are nice for a refresh, children, or people who prefer a calmer water experience. The harbour-area beach is deep and allows comfortable access to the deep and wide waters for enthusiastic swimmers. Fantastic are the fish and the house reef accessible through the harbour-beach. The fish really come even to the most shallow parts and are really special. They come in all sizes, shapes and colours and there are multiple reefs accessible just snorkeling. We even saw two sting rays and a Murane. The water is so clear you can even observe fish from outside the water while enjoying lunch or dinner in the Food Court restaurant. We got very lucky with our room in building 5, it had sea view towards the natural part of the beach with no music or anything else disturbing the calming nature experience. In terms of dining the cafes in the receptions stood out to us. They serve nice coffee from a premium machine, have comfortable seats and delicious pastry is available most times. These cafes had a wonderful premium feel to them. Housekeeping worked very well and even came back to later time when we were in the room not to disturb us. For each meal a salad buffet full of variety is served allowing for a healthy, also vegan friendly option. Also outstanding was the animation team. They seemed to be international students who came full of energy, friendliness and joy towards what they were doing. The gym also should be pointed out as having an excellent atmosphere with nice architecture.