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Swainson Street, Hartlepool, TS24 8AA (show map)
Hotel Overview
Formerly Best Western Grand Hotel
Before January 2024 Best Western The Grand Hotel Hartlepool was known as Best Western Grand Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Twin Room - Non-SmokingSetup a Price Alert for Best Western The Grand Hotel Hartlepool
Each day we'll check prices and send you an email for your selected dates at Best Western The Grand Hotel Hartlepool. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Best Western The Grand Hotel Hartlepool
General
Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Snack bar
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Private check-in/check-out
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath, Bath or Shower, Bathroom, Carpeted, City view, Clothes rack, Desk, Executive Lounge Access, Fan, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Outdoor dining area, Shower, Sofa, Tile/Marble floor, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
Leon “Better than advertised 😆”
26 Jul 2025
Awesome sized rooms. Nice bar. Awesome restaraunt downstairs. All facilities were above exoectations
Erika “Spacious comfortable”
26 Jul 2025
Massive room and I mean massive it’s a very old building rooms could do with renovating but that said it’s still clean very comfortable beds
Craig “Superb”
22 Jul 2025
Great location and great rooms and staff are great too
vivek “Friendly staff, Great location!!”
20 Jul 2025
We stayed at this hotel on a business trip. The staff friendliness and customer service was a big differentiator. From the time we were checked in by Love to the time we checked out, the staff was always there for us. We had the pleasure of speaking with the General Manager Nipun, who was amazing. Richard who was on night shift gave us a tour of the hotel and educated us on the history oft he place. Darren was so kind to allow us to switch room as we had some issue wiht our bath.
