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23 Hàng Đào, Hanoi (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Double RoomSetup a Price Alert for The West Hotel & Spa
Each day we'll check prices and send you an email for your selected dates at The West Hotel & Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The West Hotel & Spa
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Room service, Snack bar
Pools and wellness
Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Terrace
Cleaning services
Daily maid service, Laundry
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathroom, Bidet, Cable Channels, City view, Clothes rack, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hypoallergenic, Iron, Linen, Minibar, Patio, Refrigerator, Satellite Channels, Seating Area, Shower, Slippers, Soundproofing, Telephone, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Michelle “Superb”
10 Apr 2025
I was specifically looking for a quiet room and it definitely exceeded my expectations. Despite being located on a busy street we couldn't hear a thing coming from the outside, and we had a room facing the street with a balcony. Staff is also super friendly and helpful, the bed was comfortable, the room quite big, everything was perfect.
Gillian “Superb”
09 Apr 2025
This place has exceptionally friendly staff and the room was perfect for what we needed.
Stavriana “Superb”
08 Apr 2025
Very convenient location and really helpful and friendly personnel!
Yasmin “It's a good place to stay if you want a rest from the noise and traffic.”
06 Apr 2025
The breakfast was varied with good options. Staff was very friendly and accommodating. It was clean and very centrally located in the old town. The hotel could be entered 24 hrs.
Sandra “In the middle of old town - very busy”
03 Apr 2025
Great location with bustling shopping just outside. Comfortable bed and friendly staff
Christine “Loved this hotel in the heart of the Old Quarter”
31 Mar 2025
The staff were very friendly and helpful, the bed was cosy and comfortable and the room was spacious and has everything we needed. A bonus was there was a huge selection at breakfast and it was delicious.
David “Great accomodation, conveniently located in French Qtr with friendly, helpful staff.”
31 Mar 2025
Conveniently located in the French qtr and on the night market st. Although initially concerned we would hear noise from market, the double glazed windows worked a treat. The rooms are spacious with king size beds. The staff and friendly and went out of their way to assist us. We would definitely stay here again.
Jane “We enjoyed our stay at The West Hotel & Spa, the friendly and knowledgable staff really made our time there very ple”
31 Mar 2025
The location was fantastic, right in the heart of the Old Quarter - surrounded by shopping, restaurants and very close to the markets. The room was very comfortable, the bed large with nice linens and the bathroom clean and bright. The desk staff in the lobby were so gracious and friendly and they served us a welcome drink when we arrived as we got checked in which we appreciated as we were hot and travel weary. The breakfast was nice, several continental type options as well as cooked selections, both Western (eggs) and Vietnamese (Pho).
Patricia “Very good”
31 Mar 2025
Good attentive service, nice rooms and a nice location. Breakfast had a good variety.
David “Superb hotel in a superb spot”
28 Mar 2025
Fantastic location, super friendly and helpful staff, delicious breakfast and very clean throughout. A brilliant hotel and thoroughly recommend it.
