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Pan Pacific Hanoi (formerly Sofitel Plaza Hanoi) 

1 Thanh Nien Road, Hanoi, 10000 (show map)

8.2
Very good
365 verified reviews
1/40
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Hotel Overview

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city centre, guests can visit the vibrant Old Quarter, located just 3 km from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property.
Pan Pacific Hanoi is 2.8 km from Thang Long Water Puppet Theatre. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets.
The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked minibar. En suite bathrooms are fitted with a bathtub or shower and provide French bathroom amenities.
Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which boasts a panoramic view of the city, or the Song Hong Bar.
Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business centre.

Formerly Sofitel Plaza Hanoi

Before January 2019 Pan Pacific Hanoi was known as Sofitel Plaza Hanoi

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Rooms List

Pacific Club Room - enter dates to see room photos

This air-conditioned club room has carpeted flooring and is soundproof. It is fitted with a flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Deluxe Double Room - enter dates to see room photos

Featuring contemporary decor with light tones, this air-conditioned double room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The en suite bathroom includes a hairdryer and free toiletries.

Premier Lake View Room - enter dates to see room photos

This air-conditioned premier room opens up to panoramic views of West Lake. It is fitted with carpeted flooring, a flat-screen TV and a desk. The en suite bathroom includes a separate bathtub and a standing shower.

Studio Suite - enter dates to see room photos

This spacious air-conditioned suite opens up to panoramic views of the lake. It has a separate living room fitted with a flat-screen TV, desk and minibar. The en suite bathroom includes a hairdryer and free toiletries.

One-Bedroom Premier Serviced Suite - enter dates to see room photos

This one-bedroom apartment comes with a separate living room with sofa and fully-equipped kitchen. En suite bathroom comes with a deep bathtub, separate rain shower stall and free toiletries.

One-Bedroom Executive Serviced Suite - enter dates to see room photos

This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls and a minibar. The unit offers 1 bed.

Two-Bedroom Premier Serviced Suite - enter dates to see room photos

This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The apartment features air conditioning, a washing machine, soundproof walls, a minibar and a flat-screen TV with streaming services. The unit has 3 beds.

Two-Bedroom Executive Serviced Suite - enter dates to see room photos

This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The apartment offers air conditioning, a washing machine, soundproof walls, a minibar, as well as a flat-screen TV with streaming services. The unit has 3 beds.

Deluxe King Room with Lake View - enter dates to see room photos

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views.

Pacific Club King Room with Lake View - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, executive lounge access, a wardrobe as well as lake views. The unit offers 1 bed.

Studio Suite with Balcony - enter dates to see room photos

This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, executive lounge access, a seating area as well as lake views. The unit has 1 bed.

One-Bedroom Deluxe Apartment - enter dates to see room photos

This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This apartment is air-conditioned and has a flat-screen TV with streaming services, executive lounge access, a wardrobe and a safe deposit box. The unit has 1 bed.

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Each day we'll check prices and send you an email for your selected dates at Pan Pacific Hanoi. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.

Facilities of Pan Pacific Hanoi

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Cleaning products, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Lake view, Linen, Microwave, Minibar, Oven, Refrigerator, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine

Last updated: 15 May 2026 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.

Traveller reviews

Click to write a review and share your experience of Pan Pacific Hanoi with other travellers.

no imagePovilas

“Superb”

9.0

27 Mar 2026

Great view if you choose lake view room. I had room on 16th floor so it was amazing sight. There are plenty of places to visit nearby.

no imageBarry

“Good introduction to Vietnam Cities.”

9.0

18 Mar 2026

Great choices for breakfast. Very good lake outlook.

no imageShannon-Lee

“Nice view”

10.0

02 Jan 2026

Everyone was friendly, and the lift with the view is awesome. Food is delicious.

no imageWENDY

“Enjoyable and relaxing in a perfect location.”

9.0

28 Nov 2025

Great location overlooking the beautiful beach. Hotel staff were friendly and caring and Emma (customer relations manager) was particularly helpful and kind. We would recommend this hotel to family and friends in Australia.


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