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Hotel Lotusama Hanoi Hotel (formerly Hanoian Elite Home Hotel)

35 Hàng Gà, Hanoi (show map)

8.8

Fabulous

118 verified reviews

1/38

See rooms & prices »

Hotel Overview

Ideally set in the centre of Hanoi, Lotusama Hanoi Hotel is within 600 metres of Hanoi Old City Gate and less than 1 km of Thang Long Water Puppet Theater. The property is close to several well-known attractions, 1.6 km from Ha Noi Railway station, less than 1 km from St. Joseph Cathedral and a 19-minute walk from Vietnam Fine Arts Museum. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet.
A buffet, Asian or vegetarian breakfast is available every morning at the property.
The area is popular for cycling, and free use of bicycles is available at this 4-star hotel.
Popular points of interest near Lotusama Hanoi Hotel include Hoan Kiem Lake, Trang Tien Plaza and Imperial Citadel of Thang Long. Noi Bai International Airport is 24 km from the property.

Formerly Hanoian Elite Home Hotel

Before October 2022 Lotusama Hanoi Hotel was known as Hanoian Elite Home Hotel

Before June 2019 Lotusama Hanoi Hotel was known as Elite Home Hotel

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.

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Rooms List

Superior Double Room - enter dates to see room photos

This double room has a minibar, electric kettle and private entrance. This double room has no window.

Deluxe Double Room - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.

Executive Suite - enter dates to see room photos

Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Junior Suite with Balcony - enter dates to see room photos

This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Family Suite with Balcony - enter dates to see room photos

This air-conditioned family room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.

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Facilities of Lotusama Hanoi Hotel

General
Parking, WiFi everywhere

Activities
Cycling, Hiking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Breakfast in the room, Grocery deliveries, Room service

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying

Shops
Mini-market on site

Miscellaneous
Air conditioning, Allergy-free room, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, City view, Cleaning products, Clothes rack, Dressing Room, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Iron, Ironing Facilities, Linen, Minibar, Patio, Pay-per-view Channels, Private entrance, Refrigerator, Safety Deposit Box, Satellite Channels, Shower, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, Towels/Sheets (extra fee), Trouser Press, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 11 Jan 2025 - Update now

Hotel Policies

Check-In
From 14:00:00 hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Traveller reviews

8.8

Fabulous

118 verified reviews

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John

“Short Stay”

7.0

03 Jan 2025

Great location, clean authentic Vietnamese hotel

Katie

“Superb”

10.0

30 Nov 2024

Lotusama was an exceptional experience - Kenny helped us with our plans, including booking the tours busses and even the train for our forward travel south! Very much used this place as a base and it was perfcet- great breakfast, rooms were comfortable and cosy away from the hustle of Hanoi but within walking distance of the old town. Just 10/10 and a huge thank you to all the staff! Xx

Suanne

“We highly recommend Lotusama Hanoi Hotel.”

10.0

05 Oct 2024

Lotusama was in an excellent location in the Old Quarter just a 10-15 minute walk from wherever we wanted to go. The room was very comfortable with a firm bed but not hard. Bathroom facilities were really good with an excellent rain head shower. Staff at Lotusama were outstanding- very helpful and very friendly. We had the most contact with Kenny, receptionist, and Thuc, manager. They were both easy to talk to, could answer any query and went out of their way to assist. Breakfast was delicious with a range of Vietnamese and western foods. Laundry service was prompt and reasonably priced. Cannot recommend highly enough. If we visit Hanoi again, we will definitely be staying at Lotusama.

Thu Trang

“My husband and I stayed at Lotusama Hotel in Hanoi during January-February 2023, where the friendly and efficient staff”

10.0

27 Jul 2024

My husband and I stayed at Lotusama Hotel in Hanoi during January-February 2023. From the moment we arrived, we were greeted by the wonderful manager Mr Thuc and friendly staffs who attended to our every wish with warmth and efficiency. The artsy room we stayed in was beautifully decorated, and the bathroom was exceptionally clean, providing a comfortable and inviting atmosphere throughout our stay. What truly made our experience unforgettable was the hotel's thoughtful gesture during our wedding celebration in Hanoi. Upon learning of our special occasion, the hotel surprised us with a lovely cake and adorned our room with romantic touches like rose petals, adding an extra layer of magic to our day. We were overwhelmed with wishes from the staff, who even joined us in celebrating by sharing some beer together, adding a personal and memorable touch to our special day. One of the standout features of Lotusama Hotel is its multilingual staff, including the receptionist Ms Thanh Binh (Betty) who spoke German fluently. This added convenience made our communication effortless and enhanced our overall experience. Additionally, we took advantage of the hotel's tour offerings and booked the Ninh Binh tour from their catalogue, which turned out to be amazing and well worth it. The staff also went above and beyond to assist us with various needs. They helped us with taxi bookings, acquiring a SIM card, and even accommodated a late-notice room booking for my sister who needed a room after our night out. The hotel's other amenities also impressed us. The breakfast buffet offered a delicious array of Asian and Western cuisine, catering to diverse tastes. The laundry service was not only good but also affordable. Moreover, the hotel's prime location in the old quarter made it easy for us to explore Hanoi's rich culture and vibrant streets.

Kristie

“Great location, Great staff, great value for money”

7.0

04 Apr 2024

It’s a small property and located very central. It has great food and coffee options when you step out and the staff are wonderful and very helpful and friendly. There is a balcony depending on the room you book and I liked that.