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54 Lieu Giai Street, Hanoi (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe King RoomSetup a Price Alert for Lotte Hotel Hanoi
Each day we'll check prices and send you an email for your selected dates at Lotte Hotel Hanoi. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Lotte Hotel Hanoi
General
Free parking, On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area
Entertainment and children services
Babysitting/child services, Evening entertainment, Nightclub/DJ
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, City view, Desk, Dining table, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, iPod dock, Iron, Ironing Facilities, Laptop safe, Minibar, Safety Deposit Box, Seating Area, Shower, Sofa, Telephone, Tile/Marble floor, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Kelly “Wonderful hotel with great amenities and hospitality”
14 Jul 2025
Lotte Hotel is definitely a 5-star experience. We got the room for both club lounge access and I feel this is what made the experience so good. Club lounge access will give you: - Private check in on floor 59 (the staff member was great and brought us a cool towel and iced tea to enjoy whilst we went through the process and explained the Lounge benefits - Breakfast buffet, afternoon light lunch buffet (has high tea-type options with cakes, fruit and sandwiches etc.), and dinner buffet. Whilst there are a lot of meat and seafood dishes, I was able to eat fairly easily with the vegetarian options available, which was great - Daily we got given cakes delivered to our room in the afternoon, which was a nice touch There are two pools, one outdoor (floor 7) and one indoor (floor 35), both with jacuzzis. It is probably useful to know that the jacuzzis are with the saunas on floor 7, which are split into female and male as it is expected to use these facilities nude. This is not typical where I’m from so if you’re similar know that you can use the jacuzzi on level 35 with bathers. Overall, the hotel is excellent and the staff are wonderful and really do make the hotel experience great. I would recommend staying here
Trieu Vy “Highly recommend ⭐️⭐️⭐️⭐️⭐️”
12 Jul 2025
Had a fantastic stay at Lotte Hotel Hanoi. Everything, from the service, location, room, to the indoor pool exceeded my expectations. The Pharaoh’s Bar & Upper looks much better than in photos. Every staff member I met was genuinely kind, professional, and attentive. especially Ms. Phung Nguyen, who assisted with the airport transfer. One highlight I’d highly recommend is using the hotel’s airport transfer service. I was running late for my flight, and they had someone waiting for me at the airport who helped me skip the queue with priority check-in. Extremely efficient and thoughtful! Also, don’t miss the mango bingsu at the hotel’s restaurant. I’ll definitely stay here again every time I visit Hanoi. Highly recommend !
David “Perfect stay.”
10 Jul 2025
Super friendly staff in particular Thuy in the club lounge
Anna “Enjoyable stay”
07 Jul 2025
Location, view of the city, supermarket and Starbucks downstairs, indoor pool
