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683 Lac Long Quan Street, Tay Ho District, Hanoi, 100000 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Double RoomSetup a Price Alert for L7 WEST LAKE HANOI By LOTTE
Each day we'll check prices and send you an email for your selected dates at L7 WEST LAKE HANOI By LOTTE. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of L7 WEST LAKE HANOI By LOTTE
General
Free parking, On-site parking, Parking
Activities
Mini golf
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Vending machine (drinks)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Children's playground, Kids' club
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bathrobe, Bathroom, Bidet, Cable Channels, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Lake view, Minibar, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The pool closed on every first Monday of the month.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Jenna “Exceptional”
05 May 2025
I enjoyed everything about our stay, especially the facilities and exceptional guest services. Although we checked out at 12:00 noon, our flight wasn't until later that night, so we use the spare time shopping in Lotte Mall. When we went back to pick up our luggage, I truly appreciated that they allowed us to use their facilities so we could freshen up and change before heading to the airport.
Ann “I had the best stay ever in Hanoi and will definitely return to the hotel.”
09 Apr 2025
The staff is incredible--so kind, helpful, doing lots of extra things (like helping me to cross the busy street). I had a fantastic stay. This is truly one of the best hotel experiences I have ever had.
Mirta “Superb”
07 Apr 2025
Beautiful building and stunning heated infinity pool at the top floor. Kindness of the staff. Close to international airport.
ATHANASIOS “Just Perfect”
31 Mar 2025
This is a new hotel with elegantly designed and comfortable rooms, with great customer service, exceptional breakfast, attached to a luxurious mall and less than 30 minutes away drive from main attractions and the airport.
