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27-29 Gia Ngu Street, Hanoi (show map)
Hotel Overview
Formerly Essence Palace Hotel & Spa
Before November 2022 Hotel Emerald Waters Classy was known as Essence Palace Hotel & Spa
Before March 2019 Hotel Emerald Waters Classy was known as Essence Palace Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Double RoomSetup a Price Alert for Hotel Emerald Waters Classy
Each day we'll check prices and send you an email for your selected dates at Hotel Emerald Waters Classy. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Emerald Waters Classy
General
WiFi everywhere
Activities
Cycling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Massage
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying
Shops
Mini-market on site
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathroom, Bidet, Cable Channels, City view, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Soundproofing, Telephone, Terrace, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
Vivien “Some of the best hospitality in the world in the centre of Hanoi’s old town.”
21 May 2026
Most kind and hospitable team of staff ever!! All the team go out of their way to make your stay as comfortable as possible, and are happy to arrange any tours or travels you need. Property is well situated and clean.
Terry “Terry & Jenny Robinson Australia”
21 May 2026
My wife & l really enjoyed our 6 night stay at Hotel Emerald Waters Classy. If you are seeking a hotel that offers top quality old school service in a great location in the Old Quarter within walking distance of major attractions this is the one for you.. l normally reframe from mentioning individual staff or writing reviews but this hotel really impressed me and l felt compelled to do so. Special mention to manger Justin & his team, Clare, Jennie, Clare, Tom, Tony, Sam & Bin. Your efforts & consistency during our stay didn't go unnoticed ( sorry if l forgot anyone, I'm old).
Michael “Lovely and friendly staff.”
21 May 2026
The staff gave me an upgrade for me room, I got one room with a balcony, I was delight.
Michael “Superb”
21 May 2026
The staff was super friendly and helpful. Unique location, close to all the atracttions.
