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No.28, Hubing Road, Hangzhou, 310006 (show map)
Hotel Overview
Formerly Hyatt Regency Hangzhou
Before April 2019 Grand Hyatt Hangzhou was known as Hyatt Regency Hangzhou
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King Room with Garden Setup a Price Alert for Grand Hyatt Hangzhou
Each day we'll check prices and send you an email for your selected dates at Grand Hyatt Hangzhou. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Grand Hyatt Hangzhou
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Hiking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Valet parking
Cleaning services
Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Cable Channels, Clothes rack, Desk, Executive Lounge Access, Free toiletries, Hairdryer, Iron, Ironing Facilities, Minibar, Patio, Refrigerator, Safety Deposit Box, Seating Area, Shower, Tea/Coffee Maker, Telephone, TV, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a valid government-issued ID card or passport upon check-in.Please note that smoking is not allowed in all rooms.Please note that the onsite restaurants, bars and facilities may have limited services until further notice.According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Chin “Superb”
10 May 2026
Service was top notch will come back again and again. Really demonstrates the civilised culture of the people of Hangzhou, thank U very much
Janeene “Hangzhou Happiness”
06 May 2026
Great location, lovely hotel, fantastic staff. Great breakfast options.
Windi “Very good”
26 Mar 2026
right at the west lake area, staff is very helpful.
Albert “Top class hotel with fantastic location and first class service”
21 Mar 2026
Beautiful facilities, central location, top notch service
