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Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin RoomSetup a Price Alert for White Horse Hotel
Each day we'll check prices and send you an email for your selected dates at White Horse Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of White Horse Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Fishing, Hiking, Ski school, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Packed lunches, Restaurant, Snack bar, Special diet menus (on request), Vending machine (drinks)
Pools and wellness
Hot spring bath, Hot tub, Massage
Transportation
Shuttle service (free)
Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Barbecue, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, CD Player, Children's high chair, Cleaning products, Clothes rack, Dining area, Dining table, DVD Player, Electric kettle, Executive Lounge Access, Fan, Fax, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, iPod dock, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Mountain view, Outdoor dining area, Outdoor furniture, Oven, Private entrance, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Stovetop, Tea/Coffee Maker, Toaster, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.To use the hotel's free shuttle from JR Hakuba Train Station, please make a reservation at least 1 day in advance.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Chris “A Hakuba stay done right”
04 Feb 2026
We had an incredible stay at the Whitehorse Hotel in Hakuba. From the moment we arrived, Tony was more than accommodating, and the entire team were personable, friendly, and genuinely went out of their way to make our stay easy and enjoyable. The daily mountain transfers were a huge highlight. We were dropped off every morning and picked up every afternoon at a time that suited us, which made ski days completely stress free. The drying room was perfectly located and worked a treat, and the onsen was a lovely bonus. We were even lucky enough to have a private onsen one evening, which was an unforgettable experience. Breakfasts were hearty and exactly what you need to power through long snow days on the mountain. A special mention has to go to the pastrami sandwich, which was absolutely amazing and made even better knowing Tony meticulously prepares the wagyu pastrami himself. The rooms were comfortable, warm, and quiet, and we slept like logs every night. There was also a fantastic atmosphere throughout the hotel, with a jovial vibe among both guests and staff. Everyone genuinely seemed to be having a great time, which made the stay even more special. We will definitely be back, assuming we can get a booking next time before it is fully booked out.
J “Overall, it was a beautiful and lovely house, with great staff, Thanks again Tony”
21 Apr 2025
Then location of this property provides an excellent view of the alps, Tony had been very helpful and friendly. WE went to the recommended tour spot, and it was one of the best places we have visited.
Isabelle “The owner and staff were exceptional, the service is above and beyond what you would expect. I highly recommend this hot”
14 Feb 2024
Excellent hotel, great rooms, and a great restaurant and bar.
Alyssa “Fab!!”
10 Feb 2024
Great place! Tony and his staff made our whole stay fantastic. They were really accommodating with shuttling us to and from the mountains as well as train station and gave us excellent advice every day for the best places to ski considering the conditions. The room was very comfortable, especially the bed, and the onsen was a godsend after a long day on the slopes! Will be back next time we're in Hakuba!
