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Goura 1320, Hakone, 250-0408 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin RoomSetup a Price Alert for Hyatt Regency Hakone Resort and Spa
Each day we'll check prices and send you an email for your selected dates at Hyatt Regency Hakone Resort and Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hyatt Regency Hakone Resort and Spa
General
Free parking, On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Hot spring bath, Massage, Spa and wellness centre
Transportation
Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Garden, Shared lounge/TV area, Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Blu-ray player, Cable Channels, Carpeted, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Mountain view, Pay-per-view Channels, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shared Bathroom, Shower, Slippers, Sofa, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle buses are available from 10:00-18:30.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Sabina “Superb”
09 Jul 2025
The reception and bell hop were very helpful advising how to take in the local sites. I had the onsen to myself. The rooms were perfect for four of us. My daughters loved the tatami style rooms with a sliding door partition to give them privacy. The complimentary shuttle was very convenient dropping us off and picking us up from the cable car station and open air museum as well as dropping us to Odwara train station.
Salim “Nice relaxing resort”
07 Jul 2025
I like the ambiance of the hotel and the free shuttle service to the nearby locations. It is very close to the Hakone free pass attractions. Room is comfortable and sleeps 6 easily.
D Sinclair “Beautiful and luxurious.”
18 Jun 2025
Amazing rooms, it is worth getting the mountain view rooms. I would also speak highly of the service and the shuttle service which was a flexible as possible to make travelling easier.
Nikita “Superb”
17 Jun 2025
We had an exceptional stay at this beautiful hotel in Hakone. The views of the surrounding mountains were absolutely breathtaking, and the atmosphere was peaceful and relaxing. The food was exquisite—some of the best meals we’ve had in Japan—and the hotel itself was stylish and spotless. The staff were incredibly welcoming and spoke English, which made everything much easier. A couple of things to keep in mind for future guests: the hotel is in a remote location, which adds to the tranquility, but it also means it’s not near any convenience stores (like 7-Eleven). We were travelling with a small child and weren’t able to get milk or other essentials late at night, so I’d recommend bringing everything you might need in advance. The spa deserves a special mention—it was absolute heaven. I had one of the best massages I’ve ever had there. Perfect for unwinding after a day of exploring. Highly recommended for couples, solo travellers, or families who are well-prepared!
