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32 Surf Parade, Gold Coast, Queensland (Qld), 4218 (show map)
Apartment Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
1 Bedroom ApartmentSetup a Price Alert for Neptune Resort
Each day we'll check prices and send you an email for your selected dates at Neptune Resort. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Neptune Resort
General
Free parking, On-site parking, Parking, Private parking
Activities
Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
BBQ facilities, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Garden
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Bath or Shower, Bathroom, Carpeted, Clothes rack, Dining area, Dining table, Dishwasher, Electric kettle, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Outdoor dining area, Outdoor furniture, Patio, Private flat in building, Refrigerator, Sea view, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Tumble dryer , TV, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note: All credit cards (e.g. on Mastercard, Visa and AMEX) are applicable for 2.5% surcharge.All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.Please note that the apartments are only serviced once a week.Please note that Neptune Resort requires an AUD 200 credit card pre-authorisation for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorisation for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
walker “great plase to stay close to everything.”
14 Jul 2025
great location handy to everthing. Parking was easy and always had a park. great pool/spa Staff were very helpful and friendly.
Manon “Simple stay”
07 Jul 2025
Clean, comfortable and well located closed to Broadbeach
Zoe “Stayed for the GC marathon. Great access to tram stop, lovely facilities, comfy bed, very helpful staff.”
07 Jul 2025
Facilities were so lovely. I wish I’d had more time to you the steam room. What a treat.
Gemma “Superb”
24 Jun 2025
Such a lovely place to stay, close to public transport, beautiful apartment with an amazing view. Also the staff were lovely and very helpful, we ended up staying for 3 further nights. Definitely recommend!
