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13 Gladstone Road, Gisborne, 4010 (show map)
Hotel Overview
Formerly Quality Hotel Emerald
Before June 2019 Emerald Hotel was known as Quality Hotel Emerald
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Executive Suite with Pool ViewSetup a Price Alert for Emerald Hotel
Each day we'll check prices and send you an email for your selected dates at Emerald Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Emerald Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Luggage storage
Common areas
Sun terrace
Cleaning services
Daily maid service
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Pool view, Radio, Riverview, Satellite Channels, Seating Area, Shower, Sofa, Telephone, Toilet, Towels, TV, View, Wake-up service
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child.Please note that there is a 2% charge when you pay with a credit card.You must show a valid photo ID and credit card upon check-in.Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property.Please note that this hotel has a strict 'No Party Policy'.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Alvin “Fair”
24 Apr 2025
Room were great Location was awesome, close to everything. Staff were great
Tabitha “Superb”
22 Apr 2025
Very spacious large clean rooms, central, above the rivers restaurant. We throughly enjoyed our stay, staff were very lovely.
Tayla “Fair”
18 Apr 2025
half of our team electricity weren’t working and the bed was pretty uncomfortable.
Sheree “Fair”
15 Apr 2025
great location, nice sized appartment, good balcony area, single beds were not very comfortable. Kind size bed was comfortable.
Aisha “Would stay again!”
12 Apr 2025
The property was nice and comfortable for our family of 4. The beds were comfortable enough and the space was great. The staff were incredibly helpful and friendly. We felt very welcome and managed to get parking in the building each night we were there.
Liza “Gisborne stay”
11 Apr 2025
The location is great. The receptionist was very friendly and helpful
Malcolm “Large well appointed comfortable rooms with nice views from large decks.”
31 Mar 2025
The rooms are larger, well appointed and comfortable with great views from the decks. Secure carparking also a benefit. Excellent welcome and service upon arrival.
Chris “Large room , very central, very comfortable, pleasant staff, good value for money.”
28 Mar 2025
Very large comfortable room, very central location.
Neil “comfortable hotel in great location”
19 Mar 2025
Staff were very helpful. Room was spacious and comfortable. Hotel is well placed for the town centre and the facilities on the quayside.
Sam “Brilliant value for money!”
02 Mar 2025
Excellent location. Very friendly and helpful staff. Brilliant value for money, pool was a hit with the kids. Black out curtains in the room are excellent. Wouldn't hesitate to stay here again!
