Hotel Ascott Gurney Penang (formerly The Gurney Resort Hotel & Residences) 

General
Free parking, On-site parking, Parking, Pets allowed, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk

Cleaning services
Daily maid service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, Desk, Dining area, Dining table, Flat-screen TV, Free toiletries, Hairdryer, Iron, Kitchenette, Linen, Safety Deposit Box, Satellite Channels, Sea view, Shared Bathroom, Shower, Telephone, Toilet, Towels, Upper floors accessible by lift, View, Wake-up service

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
"Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Please contact the property for further details. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions."Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.