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Rua da Estalagem 23, Funchal, 9060-415 (show map)
Hotel Overview
Formerly Casa Velha do Palheiro
Before September 2022 Casa Velha do Palheiro Relais & Chateaux was known as Casa Velha do Palheiro
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double or Twin Room with Garden ViewSetup a Price Alert for Casa Velha do Palheiro Relais & Chateaux
Each day we'll check prices and send you an email for your selected dates at Casa Velha do Palheiro Relais & Chateaux. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Casa Velha do Palheiro Relais & Chateaux
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Billiards, Fishing, Golf course (within 3 km), Hiking, Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Chapel/shrine, Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Heating, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Coffee machine, Desk, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Minibar, Patio, Radio, Safety Deposit Box, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Room rates on 24 and 31 December include a gala dinner.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Samantha “Great first trip to Madeira!”
12 May 2025
As soon as we walked onto the grounds we were welcomed by the reception staff at the hotel. They were incredibly kind and understanding that our flight was earlier than the check-in time, and we were able to go to our room after checking in. We felt as though we could ask for anything, especially with the ability to contact the team through WhatsApp. Even small things, like us forgetting to close our window before we left, they sorted for us, it was really amazing service. The hotel itself is in a lovely area of Madeira, with the nature on your doorstep. We are so sad we only visited the botanical gardens on our last day, as they really are beautiful. The dinner at Oxalis, was amazing. The love and effort the chefs put into the meals there is felt, and we really enjoyed every meal there. All of the staff are amazing, and when we asked for help they did their best to assist us. When travelling cleanliness is a very important factor for me, and I have very high standards for hotels that I travel to. Casa Velha do Palheiro was very clean, the room was turned over very well, with the floor being dustless, no staining on the bedding, and minimal residue on the surfaces around the room. The grounds were maintained every single day we were there and we saw how much love and care was put into the surrounding area. The communal areas were tidy and clean, and we felt very comfortable there. This was an incredible introduction to Madeira, and we are so glad we picked it!
Sara “Good location for golfers”
10 May 2025
Lovely gardens and if you’re a golfer, fab location.
Alison “Perfect place to relax and enjoy the comforts in what felt like a country house”
01 Mar 2025
Beautiful location, quiet, kind, friendly welcoming staff. Delicious food
anne “Great for golf and romantic stay”
11 Nov 2024
Fantastic garden and great breakfast. Lovely Gourmet diner. Big clean room. Friendly staff.
