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Crescent West, Dubai (show map)
Resort Overview
Formerly Emerald Palace Kempinski Dubai
Before September 2021 Raffles The Palm was known as Emerald Palace Kempinski Dubai
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe RoomSetup a Price Alert for Raffles The Palm
Each day we'll check prices and send you an email for your selected dates at Raffles The Palm. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Raffles The Palm
General
Free parking, On-site parking, Parking, Private parking
Activities
Canoeing, Diving, Golf course (within 3 km), Mini golf, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Games room, Garden, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Interconnected room(s) available, Iron, Kitchen, Kitchenware, Landmark view, Linen, Microwave, Minibar, Patio, Pool view, Private entrance, Private Pool, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
All bookings staying over on the 31st of December are subject to compulsory Gala dinner payable at the resort. The reservation team will contact you post-booking with options and chargesPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews
Ahmad Salim “Superb”
26 Jul 2025
Everything including the food was perfect. Thank you for being an excellent host.
Rebecca “"Pure Bliss"”
21 Jul 2025
Luxurious ambience & exceptional service. The room was clean and very comfortable with elegant decor. The staffs : Melanie, Shimray, Gerald and Rico were polite, helpful and attentive. I had a wonderful stay and i recommend this beautiful hotel.
Serena “Stunning”
20 Jul 2025
Beautiful property and amazing service. They go above and beyond for you.
Sye “This is the best hotel I’ve stayed in the UAE… BUT it does have its downside”
12 Jul 2025
Very luxurious, beautiful hotel inside and out. It’s very French Versailles decor and is definitely a gorgeous place to stay. I had an ocean view room and the room was fantastic! You get free beach hats, free flip flops and a butler service on speed dial, this really is a great place to have a vacation. Beautiful large clean pool, the service is amazing, you get free smoothie shots, an attendant comes round and offers to clean your sunglasses. The beach is lovely, the grounds are gorgeous and the indoor pool is fabulous. Kids pool, so no screaming kids unless accompanied by an adult in the main pool and the life guards are super vigilant. I really enjoyed my stay, the staff were very attentive and the place is super clean and pleasing to the eye.
