Resort Dukes The Palm, a Royal Hideaway Hotel (formerly DUKES Dubai) 

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Activities
Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Beachfront, Fitness centre, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre

Transportation
Car hire, Electric vehicle charging station, Shuttle service (free)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, City view, Clothes rack, Coffee machine, Dining area, Dining table, Dishwasher, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Oven, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toaster, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Dukes The Palm, a Royal Hideaway Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that there is a mandatory tourism fee of AED 20 per room per night.
The credit card must be in the name of one of the passengers travelling and the same card must be carried for verification upon check-in at the resort. Alternatively, if the passenger travelling is not the cardholder, or if for any reason, the credit card used for the booking cannot be produced at check in, the passenger may pay in cash or with alternate credit card, failing which the resort has the rights to cancel or reject the booking.
Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law. Original passport, UAE Emirates ID, GCC ID’s are accepted
Please note that there is an ongoing development program taking place at our property and construction work taking place nearby. As such our guests may experience visual and intermittent noise disturbances.