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Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 10169 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Four Points by Sheraton Cuenca
Each day we'll check prices and send you an email for your selected dates at Four Points by Sheraton Cuenca. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Four Points by Sheraton Cuenca
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage
Common areas
Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, City view, Desk, Hairdryer, Mountain view, Tea/Coffee Maker, Telephone, Towels, TV
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Great for business, but with a loud AC”
24 May 2024
A great hotel, but a bit outside the city. For business, it is great as it is easy to get to along as it sits along the Panamericana. But it is off the touristy track. There is a nice observation point very close with a spectacular view of Cuenca.

“Good”
11 Jul 2023
Room was nice, had a little problem with the toilet. View is ok , the room on the front had the highway passing by, but the windows were sound proof. There was also a good view of the hills, nice and green.

“Superb”
05 May 2023
I have stayed twice at this location while in Cuenca. Not disappointed, food was excellent !!

“They should get soap/shampoo/body gel, towels in pool and gym”
28 Sep 2022
I like the gym, the pool, the sauna Food was Ok, but they should take improve in backery(kind of breads and handmade cakes?