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Hotel Hotel Puerta Chichen

C-15 A No. 30x20 KM 117, Chichén-Itzá, 97751 (show map)

8.4

Very good

693 verified reviews

1/37

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Hotel Overview

Set in Chichén-Itzá, 1.9 km from Chichen Itza, Hotel Puerta Chichen offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features room service, a 24-hour front desk and currency exchange for guests.
All guest rooms in the hotel are fitted with a flat-screen TV.
At Hotel Puerta Chichen you will find a restaurant serving Mexican, local and international cuisine. Vegetarian, dairy-free and vegan options can also be requested.
Manuel Crescencio Rejón International Airport is 122 km from the property, and the property offers a paid airport shuttle service.

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Rooms

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Rooms List

Standard Twin Room with Garden View - enter dates to see room photos

This twin room has air conditioning.

Standard Twin Room - enter dates to see room photos

The spacious twin room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a bath or a shower. This twin room features a flat-screen TV. The unit has 2 beds.

Deluxe Room - enter dates to see room photos

The spacious double room offers air conditioning and a safe deposit box, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Superior King Room - enter dates to see room photos

The spacious double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. This double room features a flat-screen TV. The unit offers 1 bed.

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Facilities of Hotel Puerta Chichen

General
Free parking, Parking, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Tour desk

Common areas
Garden, Shared lounge/TV area, Terrace

Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Fan, Flat-screen TV, Safety Deposit Box, Toilet, View

Last updated: 11 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Breakfast not provided for children in rooms with breakfast included

Traveller reviews

8.4

Very good

693 verified reviews

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Samantha

“Great experience overall!”

9.0

08 Apr 2025

Clean and comfortable room,great location, very close to chichen itza. Has onsite restaurant. Staff were very friendly and caring.

Isabelle

“Perfect”

8.0

15 Mar 2025

Location perfect: very close to Chichen Itza site. Although on the main road, our bedroom was on the back toward the gardens so very quiet. The hotel looks as it has been refurbished recently.

Luis

“Best place to stay close to the Chichen Itzá Maya ruins.”

9.0

08 Mar 2025

Very comfortable beds and good pillows and good air conditioning. Very neat and pleasant grounds with green areas and lots of well arranged spaces. Very nice swimming pool and a restaurant is also on the grounds. We would definitely recommend it and would go back anytime again.

Martin

“Average price for an above average hotel”

9.0

27 Jan 2025

Well located for Chichén Itsá, easy 2 km walk, and near to Pisté town centre. Reasonable price, 1,936 MXN (£77) per night room only. Spacious room with plenty of light. Pleasant staff. Restaurant open for breakfast, lunch and evening, serves reasonable food in a town with limited eating options. Communal balcony overlooking the garden. Extensive lush gardens and large swimming pool, this was the highlight as I had free time after visiting Chichén Itsá.

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Hotel Hotel Puerta Chichen

C-15 A No. 30x20 KM 117, Chichén-Itzá, 97751 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Standard Twin Room with Garden View - enter dates to see room photos

Standard Twin Room - enter dates to see room photos

Deluxe Room - enter dates to see room photos

Superior King Room - enter dates to see room photos

Map

Setup a Price Alert for Hotel Puerta Chichen

Facilities of Hotel Puerta Chichen

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Great experience overall!”

“Perfect”

“Best place to stay close to the Chichen Itzá Maya ruins.”

“Average price for an above average hotel”

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