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City Road, Chester, CH1 3AH (show map)
Hotel Overview
Formerly Hallmark Hotel The Queen, Chester
Before September 2020 The Queen at Chester Hotel, BW Premier Collection was known as Hallmark Hotel The Queen, Chester
Before May 2020 The Queen at Chester Hotel, BW Premier Collection was known as Best Western Premier Queen Hotel
Before February 2019 The Queen at Chester Hotel, BW Premier Collection was known as BW Premier Hallmark Hotel Chester The Queen
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Double RoomSetup a Price Alert for The Queen at Chester Hotel, BW Premier Collection
Each day we'll check prices and send you an email for your selected dates at The Queen at Chester Hotel, BW Premier Collection. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Queen at Chester Hotel, BW Premier Collection
General
Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Transportation
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, Clothes rack, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Linen, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.The dinner supplement is not available on New Year's Eve.
Traveller reviews
Sally Bamford “Very good”
20 Aug 2025
Fabulous decor in the common areas, loved the artworks, and the friendly hotel cat, Queenie
Kathy “A great place to stay for my 30th birthday!”
20 Aug 2025
A nice convenient location, and really nice inside. I also love the cat called Queenie!
Jodie “Worth a stay if it’s a good deal price wise”
20 Aug 2025
The hotel is beautiful but the rooms are a bit disappointing if I was really honest. But I would still go back . The staff are friendly the location is great and the hotel itself is self is beautiful
“The room was pleasant and spacious but very badly finished off.”
19 Aug 2025
Breakfast was very good lots of choice and food very fresh and hot.
