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Eastgate Street, Eastgate, Chester, CH1 1LT (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Business TravellerSetup a Price Alert for The Chester Grosvenor
Each day we'll check prices and send you an email for your selected dates at The Chester Grosvenor. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Chester Grosvenor
General
On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Massage, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, Clothes rack, Desk, Dining area, Dining table, Dressing Room, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Telephone, Tile/Marble floor, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Arkle is open Thursday to Saturday inclusive.Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.The spa is open Thursday to Monday only.Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.Please note that payment must be from the original card used to make the booking.Car parking charges when using the Grosvenor Shopping Centre car park are £15.00 per 24 hours.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
gareth80 “Very pleasn”
31 Aug 2025
The room was amazing, very comfortable and clean. Staff service was excellent.
Ruth “Definitely worth staying here.”
30 Aug 2025
Overall a great hotel with touches of a bygone era. Well situated with very nice staff.
Glen “Best hotel to stay in Chester”
30 Aug 2025
Excellent location, best place to stay in Chester. Nice clean comfortable rooms Door staff super helpful and professional Reception helpful and friendly
Vitor “Very good”
30 Aug 2025
Breakfast very good, old style , no buffet , we order on the card, i prefer this way i like to seat wait and eat , the Hotel it has a lot of employees all very professional
