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The Promenade, Cheltenham, GL50 1NN (show map)
Hotel Overview
Formerly Queens Hotel Cheltenham - MGallery by Sofitel
Before April 2022 Queens Hotel Cheltenham was known as Queens Hotel Cheltenham - MGallery by Sofitel
Before June 2019 Queens Hotel Cheltenham was known as Mercure Cheltenham Queen's Hotel
Before April 2019 Queens Hotel Cheltenham was known as Queens Hotel Cheltenham MGallery Collection
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe King RoomSetup a Price Alert for Queens Hotel Cheltenham
Each day we'll check prices and send you an email for your selected dates at Queens Hotel Cheltenham. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Queens Hotel Cheltenham
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Cycling, Hiking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Transportation
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Garden
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bathrobe, Bathroom, Desk, Free toiletries, Hairdryer, Ironing Facilities, Minibar, Safety Deposit Box, Tea/Coffee Maker, Telephone, TV, Wardrobe/Closet, Wireless Internet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
Gillian “Recommended”
17 Jul 2025
Beautiful period building in a central location. Huge comfy bed. Lots of space. Complimentary soft drink in the mini bar. Lovely front of house staff (Jack was fantastic). Good breakfast.
Sarah “Beautiful hotel”
17 Jul 2025
I booked a double room, which I am aware is a lot smaller, but then I was upgraded to a dulex room. The difference was amazing, a lot larger, and more comfortable. We were also given a voucher for 2 free drinks as we were celebrating our anniversary. The location is perfect . Parking is available at an extra cost, but you can leave your car there the next day after check out. Staff were all really helpful , especially at the front desk and in the garden area . Would highly recommend
Ashley “Old fashioned quality service.”
11 Jul 2025
Location is superb, capacious car park with electric car charging, needs more. Excellent layout, excellent rooms. Staff could not be friendlier or more welcoming. Highly recommended. I particularly liked the cooked breakfast is to order. Too often a buffet style approach offers up tepid, often dried out food. We have stayed here quite a few times now and other Hotels in Cheltenham. The greatest compliment I can pay is we wouldn't want to stay anywhere else.
Dennis “Superb”
07 Jul 2025
We were celebrating our 40th wedding anniversary, and the staff were so helpful and they looked after us really well.
