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Hotel Overview
Formerly Mama Nena Charming Hotel
Before May 2023 Mosaic Venetian Harbour Suites was known as Mama Nena Charming Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Suite with Old Town ViewSetup a Price Alert for Mosaic Venetian Harbour Suites
Each day we'll check prices and send you an email for your selected dates at Mosaic Venetian Harbour Suites. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mosaic Venetian Harbour Suites
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Cleaning services
Daily maid service
Miscellaneous
Air conditioning, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, City view, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Mountain view, Refrigerator, Safety Deposit Box, Sea view, Shower, Slippers, Tea/Coffee Maker, Terrace, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Abigail “Gorgeous room overlooking the Venetian harbour”
14 Jul 2025
the property was right in the bustle of Chania old town gorgeous views and the bed was so comfy. the host was super helpful and we got a great complimentary breakfast too!
Selena “Superb”
29 Jun 2025
Last minute booking due to an overnight flight delay. Amazing location. Lovely accommodation with great facilities. Exceptionally helpful staff, they kindly booked us a taxi to the airport for the next morning. Would definitely recommend and consider booking again in the future.
Jayne “Fabulous place to stay , would definitely stay there again”
19 Jun 2025
Location and outlook from harbour suite perfect . Generous size rooms and bathroom.
Peter “If location is everything, this is the place!”
14 Jun 2025
Perfectly positioned in the Old Town, step outside front door of the suites into the middle of the town. View of the harbour stunning! Throw open the shuttered windows to experience the excitement & fervour of this amazing place! Healthy juice bar & cafe right next door & delicatessen opposite for coffees etc. You will need to pull your bags across the cobblestone alleys @150m from the drop off points but this is part of the charm. Staff were very helpful & couldn’t do enough for you.
