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Avenue Général Leclerc, Cauterets, 65112 (show map)
Apartment Hotel Overview
Formerly Hotel Résidence Odalys Balnéo Aladin
Before September 2021 Garden & City Cauterets Balneo was known as Hotel Résidence Odalys Balnéo Aladin
Before September 2019 Garden & City Cauterets Balneo was known as Hotel Balneo Aladin
Before January 2019 Garden & City Cauterets Balneo was known as Hôtel-Résidence Balnéo Aladin
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double RoomSetup a Price Alert for Garden & City Cauterets Balneo
Each day we'll check prices and send you an email for your selected dates at Garden & City Cauterets Balneo. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Garden & City Cauterets Balneo
General
Parking, Pets allowed, Private parking
Activities
Billiards, Darts, Hiking, Ski pass vendor, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Snack bar
Pools and wellness
Hammam, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Solarium, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Lockers, Luggage storage
Common areas
Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Children's playground
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Heating, Interconnected room(s) available, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Mountain view, Refrigerator, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Toaster, Toilet, Towels, TV, Upper floors accessible by lift, View, Wardrobe/Closet
Hotel Policies
Check-In
From 16:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
City tax is payable at the residence.Please note that guests must clean the kitchenette and the dishes before departure.Guests sleeping on the bunk beds are recommended to be a maximum of 1.60 metres tall. Bunk beds are 160 cm x 80 cm and are for children only.When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancellation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancellation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed.On the evenings of 24/12 and 31/12, the restaurant offers a special New Year's Eve menu.
For half-board or full-board bookings, you will be asked to pay a supplement on site to enjoy this festive meal. Otherwise your dinner will be refunded.
On 12/25 and 01/01, a special brunch will replace breakfast and lunch.Breakfast and catering services as well as Balneo access will not be available from November 25 to November 28 inclusive.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Parking is subject to availability due to limited spaces.
Traveller reviews
Jane “Overall good”
21 Jul 2025
Liked location and staff - room a little disappointing - door handle and door very shoddy as if someone had tried to break in in past.
Liselotte “Very good”
17 Jul 2025
Good location, clean and excellent for a few days with the family to explore the area.
Jonas Rued “Superb”
12 Jun 2025
Nice, central, clean and comfortable. Perfect place to rest after hiking. Super friendly and helpful staff.
Mark “Superb”
14 May 2025
We got upgraded without asking and was given access to the spa which was a lovely bonus after travelling all day.
