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Calle 5 # 3 14 Bocagrande, Cartagena de Indias, 130001 (show map)
Hotel Overview
Formerly Hotel Kristal Tower
Before June 2019 Hotel Zi One Luxury was known as Hotel Kristal Tower

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Zi One Luxury
Each day we'll check prices and send you an email for your selected dates at Hotel Zi One Luxury. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Zi One Luxury
General
Free parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Hammam, Hot tub, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Alarm clock, Balcony, Barbecue, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, City view, Clothes rack, Coffee machine, Desk, Dressing Room, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Internet Facilities, iPod dock, Iron, Ironing Facilities, Lake view, Landmark view, Linen, Minibar, Outdoor furniture, Patio, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews

“Great staff and good hotel”
26 Apr 2025
Loved it, we ended up extending our stay for two more nights

“Good place to enjoy Cartagena holidays”
21 Apr 2025
Staff courtesy and professional doing..all staff especially Andres

“Great hotel stay at a very reasonable price”
11 Feb 2025
A really great hotel. Very comfortable rooms with good facilities in them. The breakfast were excellent. The top floor swimming pool with views over the ocean was a great place to relax and have a drink. All the staff were exceptional at the hotel. We even organised a trip through the hotel which was considerably cheaper than people offering Out on the street. Lots of restaurants and supermarkets around and easy to get the old part of the town with a short taxi ride.

“Good location, good value for money, :) nice place to stay !!”
29 Jan 2025
Nice breakfast, many things to do around the property , nice view , the pool, it’s clean !