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Centro historico, Calle Don Sancho # 36- 165, Cartagena de Indias, 130002 (show map)
Hotel Overview
Formerly NH Collection Royal La Merced
Before July 2019 Casa La Merced by Mustique was known as NH Collection Royal La Merced
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Classic RoomSetup a Price Alert for Casa La Merced by Mustique
Each day we'll check prices and send you an email for your selected dates at Casa La Merced by Mustique. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Casa La Merced by Mustique
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Room service
Pools and wellness
Hot tub, Massage, Outdoor pool
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Fan, Flat-screen TV, Hairdryer, Linen, Satellite Channels, Shower, Telephone, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Reservations for 4 or more rooms are considered group reservations and will have a different cancellation policy than single reservations. The property will contact you to provide further information about this policy.As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Anastasia “Extraordinary! Wonderful stay! Thank you”
08 Mar 2025
Everything was fabulous! This is a real 5-star hotel. - Staff was amazing, nice, helpful. They pay attention to details, to what you eat and drink at breakfast - breakfast is delicious, fruits are amazing, pancakes, French toasts… the best breakfast ever. - rooms are spacious, quiet, clean. - beds are great, we slept so well - the decoration of the hotel is beautiful, it feels like home - location is perfect: in El Centro, close to everything I wish I could have stayed more
Mohamad “One of our favourite ever places”
10 Oct 2024
I dont know where to start - what a fantastic place. The location, the building and the food were all fantastic. What really makes this place special though is the staff who made us feel special for our whole stay. We had part of our honeymoon there and they helped and made a magical time. Could not recommend this place more.
Michaela “Superb”
05 Jun 2024
Beyond the lovely facilities and perfect location (in the city centre but without the noise), attentive and professional staff, we particularly loved the breakfast setting that fosters conversation and allows you to meet new and interesting people. This led us to enjoy a marvellous day, visiting beaches on the hotel's boat Libelula (warm thanks to the captain and his assistant for a smooth ride) with fellow guests, ended by a tasty lunch and cocktails in Agua Baru.
Victoria “Wishing we could stay there again!”
15 May 2024
The staff were very professional, friendly and provided excellent service, the delicious breakfast and the private/boutique nature of the hotel. Lovely building within minutes of the centre of the old town.
