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14 Route de Villemoustaussou, Carcassonne, 11000 (show map)
Hotel Overview
Formerly Zenitude Hôtel-Résidences Carcassonne
Before November 2024 Comfort Aparthotel Carcassonne was known as Zenitude Hôtel-Résidences Carcassonne
Before August 2021 Comfort Aparthotel Carcassonne was known as Appart'Hotel Cerise Carcassonne Nord
Before December 2020 Comfort Aparthotel Carcassonne was known as Appart'City Carcassonne
Before April 2019 Comfort Aparthotel Carcassonne was known as Cerise Carcassonne Nord
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
One Bedroom Apartment - TwinSetup a Price Alert for Comfort Aparthotel Carcassonne
Each day we'll check prices and send you an email for your selected dates at Comfort Aparthotel Carcassonne. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Comfort Aparthotel Carcassonne
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Packed lunches, Snack bar
Pools and wellness
Outdoor pool, Outdoor pool (seasonal)
Front-desk/reception area services
Express check-in/check-out, Luggage storage
Common areas
Garden, Terrace
Cleaning services
Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Coffee machine, Desk, Dishwasher, Electric kettle, Kitchenette, Microwave, Refrigerator, Shower, Toilet, TV
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.When booking 5 rooms or for more than 12 people or more, different policies and additional supplements may apply.Bachelor parties and similar celebrations are not permitted in the hotel.A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.It is possible to arrive outside reception opening hours, simply contact the residence in advance.Please note that during the high season, the swimming pool is open from 10:00 – 20:00 from May to September. Please also note that the reception is open Monday to Friday from 08:00 – 12:30 and from 13:30 to 19:00 and Saturday and Sunday from 08:30 – 12:30 and from 13:30 to 18:00.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Mitja “Nice place to stay, with secure parking and close to Carcassonne city”
12 Jul 2025
Close to Carcassonne, easy walk to old city. Hotel had big parking place which was nice and secure. There was pool and fitnes included and water bottle filler with fresh cold water. Very hepful when 35 degrees outside. Staff was kind to help with some navigation issues.
Taïna “Very good”
08 Jul 2025
Staff is friendly and helpful. The room is clean and spacious.
David “Superb”
30 Jun 2025
We had spacious rooms, a comfortable bed, air conditioning and useful cooking/cleaning facilities. There was plenty of car parking space. The staff were superb. Lidl and Carrefour are both easily reached. The swimming pool, during a European heatwave looked very enticing.
Victoria “Very good hotel”
22 Jun 2025
Nice location and very big secured parking. The staff was very kind and welcoming. The studio for 2 people was spacious and had all the facilities advertised on booking.com. Well equiped kitchenette and bathroom. We asked for a hairdryer from the reception and we got it.
