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Carr Federal Libre 307 Cancun-Tulum, Cancún, ROO 77580 (show map)
Resort Overview
Formerly Waldorf Astoria Cancun
Before June 2025 Waldorf Astoria Riviera Maya was known as Waldorf Astoria Cancun
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Swim-Up Pool King RoomSetup a Price Alert for Waldorf Astoria Riviera Maya
Each day we'll check prices and send you an email for your selected dates at Waldorf Astoria Riviera Maya. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Waldorf Astoria Riviera Maya
General
Pets allowed
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Luggage storage
Entertainment and children services
Entertainment staff
Cleaning services
Dry cleaning, Laundry
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Lift
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, Coffee machine, Flat-screen TV, Free toiletries, Hairdryer, Heating, Internet Facilities, Iron, Ironing Facilities, Laptop safe, Minibar, Outdoor furniture, Radio, Safety Deposit Box, Sea view, Seating Area, Shower, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Video, View, Wake Up Service/Alarm Clock, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Shiraz “Hotel is brand new modern. And great value for money”
03 Jan 2024
Everything about this hotel. It’s a 12/10 hotel. Exceptional
Paulina “Amazing stay”
03 Nov 2023
Amazing hotel. The staff is great, the place is beautiful and food is extraordinary!
James “Amazing stay. Exceeded my expectations for Cancun”
13 Jul 2023
This hotel is a must visit in Cancun. The service was excellent and the rooms are beautiful. We decided to spend 3 nights at this gorgeous hotel to relax before we headed to Tulum for another 3 days and back to a more buzzy area of Cancun for 9 nights. The food at this hotel is one of the best in Cancun. You need to try Malpeque restaurant at the hotel for dinner, the cauliflower is to die for. JAO and Chaya are also very nice restaurants within the hotel. The pool side staff are very attentive and they offer all sorts of nibbles (Water melon etc). They also offer to clean your sunglasses at the pool side which I found very useful. JAO and Chaya restaurants were very nice. Everything at the hotel was very clean. The ocean view was amazing and the hotel smells fresh. The hotel is not in the busy area of Cancun but its worth every penny. You can also use the hotels golf car for free to go to the Hilton hotel to see a make shift Aladdin. The hotel staff are the best assets they have, customer service is 10/10.
