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Blvd. Kukulcan, Mz 51 Hotel Zone, Cancún, 77500 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Turquoize Ocean Front Master KingSetup a Price Alert for Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Snorkelling, Table tennis, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Evening entertainment, Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bathrobe, Bathroom, Cable Channels, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Outdoor furniture, Pay-per-view Channels, Pool view, Private entrance, Radio, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the minimum age for check-in is 18.Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Luca “Exceptional service and stunning location created a memorable experience that far outweighed the few disappointments.”
27 Mar 2025
The hotel's prime location offered the best of both worlds - tranquil waters on one side and a vibrant atmosphere at the main beach. This perfect balance made every day delightful. The service was truly outstanding. Butlers Natasha and Miguel provided excellent attention throughout our stay. A special mention goes to Sofia, whose genuine hospitality and exceptional service made us feel truly valued. While we expected our butlers to remember us, we were genuinely impressed that several members of the restaurant hosting teams also remembered our names and room numbers - an exceptional touch considering the hotel's substantial size. Dining experiences were consistently impressive: - Habaneros Restaurant featured incredible food and an amazing team, with Carlos and Justino deserving particular recognition for their attentive service - The beach and pool waiting staff worked efficiently, ensuring drinks and food were always readily available - La Bastille offered exquisite cuisine with impeccable service - The wine tasting at "The Den" was memorable thanks to the knowledgeable and engaging sommelier - La Casa del Café baristas delivered excellent coffee with friendly service, even at 6am The bartenders throughout the property were friendly, efficient and knowledgeable about their craft. They were attentive enough to remember our favorite drinks, which added a nice personal element to our experience. The accommodations exceeded expectations, with rooms cleaned to exceptionally high standards. The views from the room were breathtaking! The meticulous maintenance of the grounds demonstrated the staff's dedication to excellence. The well-equipped, clean gym never felt overcrowded, making fitness routines convenient.
Albert “The best trip to Cancun so far.”
10 Feb 2024
Everything was fantastic. Exceeded expectations. Thank you to everyone.
NINOUS “Overall worth every penny I spend there.”
31 Aug 2023
Great choices for breakfast and lunch and dinner. Friendly stuff clean pools
Elisabetta “simply the best!”
13 Aug 2023
Location was amazing. The clearest water in Cancun is at Turquoize at Hyatt Ziva
