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Boulevard Kukulcan Km 20 Hotel Zone, Cancún, 77500 (show map)
Resort Overview
Formerly Sun Palace - All Inclusive
Before May 2023 Sun Palace - All Inclusive Adults Only was known as Sun Palace - All Inclusive
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Deluxe Ocean View - King Size BedSetup a Price Alert for Sun Palace - All Inclusive Adults Only
Each day we'll check prices and send you an email for your selected dates at Sun Palace - All Inclusive Adults Only. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Sun Palace - All Inclusive Adults Only
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Iron, Laptop safe, Linen, Minibar, Sea view, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.The name on the credit card used for the booking should correspond to the guest staying at the property.Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Viacheslav “Superb”
16 Feb 2026
Private beach with sunbeds, welcoming staff, big rooms, nice buffet breakfast and al a carte dinner
Magdalena “Amazing service , delicious food”
16 Feb 2026
The food was excellent and absolutely delicious. The service was perfectly organized, so everyone feels well taken care of and always knows where to go and what to do. Special thanks to the older lifeguard on the beach who was always kind and helped us find a place. The yoga classes and gym sessions were fantastic, and the hotel app was extremely helpful for ordering and organizing everything. Our room with a jacuzzi was simply amazing.
Alyssa “Superb”
02 Jan 2026
I cannot say enough good things about the Sun Palace. I have celiac disease and was so well accommodated, I will definitely be back. Efraim and Estriella were absolutely incredible and so kind! There was never a shortage of loungers on the pool or beach and Silvio (not sure if I spelled that right) made sure our drinks were never empty. Food was great, location was great, 11/10
Rebecca “Great relaxing holiday”
07 Oct 2025
Lovely resort, was nowhere near full capacity when we went which helped. Sun loungers always available, reservations in the restaurants were not difficult to come by. We were lucky enough to help release green turtle hatchlings. The two quieter pools were welcomed, the "party pool" was too much for us! Fantastic selection of food at breakfast. Service at the poolside and in the snack bar was excellent.
