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KM 16.5 Boulevard Kukulcan Lote 56A1 y 56A2 - 2a etapa Turística , Cancún, 77500 (show map)
Resort Overview
Formerly Hyatt Vivid Grand Island-All Inclusive Adults Only
Before August 2024 Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only was known as Hyatt Vivid Grand Island-All Inclusive Adults Only
Before June 2024 Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only was known as Hyatt Vivid Grand Island
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior Suite Golf View Double BedSetup a Price Alert for Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only
Each day we'll check prices and send you an email for your selected dates at Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Canoeing, Golf course (within 3 km), Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Evening entertainment, Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Coffee machine, Desk, Dressing Room, Entire unit wheelchair accessible, Executive Lounge Access, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hot Tub, Interconnected room(s) available, Iron, Lake view, Linen, Minibar, Safety Deposit Box, Sea view, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge.· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.Please note that the rooftop infinity pool is accessible to guests in the Vantage categories.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please note that the Ennea Beach Club is located 3 km away from main building, complimentary shuttle is included ( schedule may vary).This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews
Vitor Gultzgoff “Phenomenal experience”
27 Jul 2025
Absolutely incredible experience! The staff were all incredibly friendly and helpful, making us feel welcome from the start. The food? Hands down the best I’ve ever had—every dish was bursting with unique flavor. The beach club, just a quick 10–15 min shuttle ride away, offered stunning views, fantastic drinks, and unforgettable food—those shrimp tacos were the best of my life. If you're looking to relax, eat like royalty, and be treated like a VIP, this is the place to be.
carlos “Amazing facilities and great food quality! Mediocre service - No waterfront”
26 Jul 2025
Food in general was delicious above the average of normal all-inclusive, 8/10, and the facilities were really clean and well-designed. The hotel feels luxurious, and the bedrooms are amazing! Drinks were also above the average of an all inclusive, in genral the quality of things was really good.
Ana Raquel “Superb”
10 Jul 2025
Staff was very friendly and helpful at all times. Accommodations including room service were really good. The beach club was exceptional and gives access to one of the best beaches in Cancun Island - Dolphin Beach - great cocktails there and an amazing infinite pool for the gram people. Overall very good!
Valentina “Very good”
26 Jun 2025
Very nice hotel, however, staff at reception were not very informative. They told us nothing about the hotel and just took payment. We were also left waiting one hour before we could check in. A host asked us to sit down and wait for check-in but then seemed to have forgotten about us. I believe the staff at reception still need more training.
