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131-141 The Esplanade, Cairns, Queensland (Qld), 4870 (show map)
Hotel Overview
Formerly Riley, a Crystalbrook Collection Resort
Before March 2021 Crystalbrook Riley was known as Riley, a Crystalbrook Collection Resort
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King Room with City View - UrbanSetup a Price Alert for Crystalbrook Riley
Each day we'll check prices and send you an email for your selected dates at Crystalbrook Riley. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crystalbrook Riley
General
Parking, WiFi everywhere
Activities
Billiards
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Tour desk
Common areas
Garden
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Dining table, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, iPad, Iron, Ironing Facilities, Landmark view, Laptop safe, Minibar, Mountain view, Outdoor furniture, Pool view, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that there is a 1% charge when you pay with a credit card.The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Gabrielle “Best hotel in cairns!!”
19 Apr 2025
Really great location! The facilities & room are all clean and in good condition 🫶🏻
Stevie “Superb”
18 Apr 2025
Absolutely amazing for a family of 5! We requested a later check out and the staff were able to assist and didn’t charge me on Easter weekend! They think about everything, the food, spa and the pool /pool bar access was amazing. I couldn’t fault this place! They are so polite and so welcoming, will definitely be staying again when in carins!
Anne “Good”
11 Apr 2025
Disappointing that deck works were happening on the Easter Qld school holidays making it difficult to find space around the pool at this busy time
Peter “Highly recommend”
11 Apr 2025
Price, facilities, service and location all excellent
Tragardh “I would personally like to mention Samantha on reception”
05 Apr 2025
Breakfast was good Staff were amazing constantly clearing dirty dishes and cleaning tables as well as being very helpful as my husband has a walker
Sarah “A Returning customer who will return again!”
02 Apr 2025
Return customer! We love the pool, room and views, location into town. The bars and restaurants. Everything!
Melissa “Beautiful place for a relaxing holiday”
29 Mar 2025
It was an all inclusive, fantastic place to stay, every little detail was so well thought out & the three restaurants & poolside menu were excellent.
Lee Wei “Superb”
26 Mar 2025
It’s an amazing birthday stay for me and my partners. Will definitely come back because everything was amazing.
Ellen “Great stay. Great value”
25 Mar 2025
Great location on the esplanade. Room is bigger than most as was the bathroom. Balcony was also a good size with 2 very comfortable chairs. Bed was comfortable. pool was broken into several different sections. only one section actually had a railing to assist in and out. This was a bit strange. Breakfast was plentiful. only complaint was the coffee was awful
Kathy “Was excellent”
24 Mar 2025
Didn't use the restaurant and location was perfect
