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Calle de la Merced, 13, Burgos, 09002 (show map)
Hotel Overview
Formerly NH Palacio de la Merced
Before July 2019 NH Collection Palacio de Burgos was known as NH Palacio de la Merced
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Double or Twin RoomSetup a Price Alert for NH Collection Palacio de Burgos
Each day we'll check prices and send you an email for your selected dates at NH Collection Palacio de Burgos. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of NH Collection Palacio de Burgos
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service
Pools and wellness
Fitness centre, Sauna, Solarium
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box
Entertainment and children services
Babysitting/child services
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, City view, Clothes rack, Electric kettle, Flat-screen TV, Heating, Landmark view, Riverview, Safety Deposit Box, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
- The name on the credit card used for the booking should correspond to the guest staying at the property.- Pets should not be left alone in the room- Pets are not allowed in the common food and beverage areas of the hotel- The use of a dog leash is mandatory in the common areas of the hotel- Any damage caused by the animal will be the responsibility of the owner and a charge will be made to the credit card for the replacement of the damaged object- In case of noise or inconvenience caused by the pet, the hotel reserves the right to cancel the stay of the client and the pet- The pet should not use the bathroom or the showers in the rooms- It is not allowed to use towels or sheets to clean the animal- The rules referring to the spaces in which the access of pets is not allowed, do not apply to the case of guide dogs- Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per night will be applied (maximum 2 pets per room). Guide dogs are free of charge.
Traveller reviews
Margaret “Great location to visit Burgos with excellent rooms and facilities.”
16 Jul 2025
Very central so could walk everywhere. Very nice rooms and breakfast was excellent. The staff were very efficient.
Leah “Excellent hotel with great service in a great location.”
14 Jul 2025
Every member of the staff that we dealt with was friendly and helpful. The hotel is gorgeous and in a great location. The underground parking, although tight on the corners, was good and electric charging point was helpful and convenient. Breakfast was great, we didn't eat there other than breakfast.
Jacqueline “Great hotel, brilliant location, would recommend”
14 Jul 2025
The room was good, nothing overly special but it suited us just fine.
Joanne “Beautiful hotel just a short, pleasant stroll from the main town centre.”
09 Jul 2025
Excellent, central location but not noisy in any way. Beautiful architecture, lovely well-equipped rooms and the staff are friendly. Breakfast at the hotel is well worth the money.
