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Plaza de Federico Moyúa, 2, Bilbao, 48009 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double or Twin RoomSetup a Price Alert for Hotel Carlton
Each day we'll check prices and send you an email for your selected dates at Hotel Carlton. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Carlton
General
On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre
Transportation
Car hire, Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, CD Player, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, DVD Player, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, iPod dock, Iron, Kitchen, Kitchenware, Laptop safe, Microwave, Minibar, Radio, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
License number: H.BI.00003Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Andrew “Great Hotel, whats not to like.”
14 Apr 2026
The hotel was in an excellent location, to a high standard with lovely staff.
caroline “Very good”
10 Apr 2026
Staff exceptional - in particular Rick who greeted us and looked after us on arrival Size of room and bathroom, peaceful despite central location, except for the comment below.
Ludmila “Superb”
09 Apr 2026
Perfect location in the city centra, very pleasant stay.
Susanna “A historic hotel in the heart of Bilbao.”
04 Apr 2026
The location is outstanding — truly hard to beat. You couldn’t ask for a better setting. The breakfast was excellent — generous, varied, and truly satisfying. The hotel building itself is beautiful and full of character. Being a historic property, it genuinely conveys a sense of time and atmosphere. The staff were quite neutral and somewhat difficult to evaluate. However, there were no issues, and the check-in process was smooth and efficient. The room was spacious, especially the bathroom, which was a pleasant surprise. The toiletries were of very good quality, and everything necessary was provided. There is a coffee machine in the room, although no kettle. It may be available upon request. Tea, coffee, and sugar are provided, as well as a minibar. The textiles and linens are of good quality and contribute to a comfortable stay.
