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Río Castaños, 2, Barakaldo, 48903 (show map)
Hotel Overview
Formerly Novotel Bilbao Exhibition Center
Before July 2019 Hotel Puerta de Bilbao was known as Novotel Bilbao Exhibition Center
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior Suite Family RoomSetup a Price Alert for Hotel Puerta de Bilbao
Each day we'll check prices and send you an email for your selected dates at Hotel Puerta de Bilbao. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Puerta de Bilbao
General
On-site parking, Parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Special diet menus (on request)
Pools and wellness
Outdoor pool, Outdoor pool (seasonal)
Transportation
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, Carpeted, Clothes rack, Coffee machine, Desk, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Linen, Minibar, Safety Deposit Box, Seating Area, Sofa, Towels, TV, Upper floors accessible by lift, View, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that guests must present the credit card used to make the reservation on arrival. If the cardholder is not present at the time of check-in, a different card will be requested to process the payment.Please note no charges will be made on cards in accordance with European PSD2 payment regulations. The Hotel will send the guest a secure payment linkLicense number: HBI01189Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Tina “I was disappointed not to be able to use the pool.”
08 May 2025
The man at reception was amazing. He told us how to get around Bilbao and see all the sights.he went over and above,which was a great end to my vacation.
joseph “Football trip”
06 May 2025
Really nice food, breakfast and dinners really good. Comfortable beds, very clean and fresh. Bus stop close by into old town or town, €2. Do not use uber, rip off. Normal taxis half the price of uber.
John “A really nice hotel made extra special by the friendly and helpful staff”
06 May 2025
A really nice hotel made extra special by the friendly and helpful staff. Based on the outskirts off Bilbao the hotel is easy to find of the outer ring road and is located next to a busy shopping area. The car park whilst confusing in the entrance as you enter on the opposite side to driving is really superb inside. The spaces are large with plenty of room all around your vehicle and the floor is painted clearly showing each bay. A lift takes you into the main reception area. The reception staff where helpful and will update your parking ticket if it is part off your package. Our room was clean and comfortable with a view to the side of the hotel over looking the shopping area and the main road at the rear. Breakfast was served in the restaurant area and was plentiful with a good selection of hot and cold items. There were several hot drink machines so no queues. We had a minor issue with the in-room safe and the member of reception came straight up and sorted it out. Overall an enjoyable stay and the staff helped make it more so with their service. The bar staff were helpful and we had an enjoyable evening meal. Would certainly stay again just for the car park alone :-).
Mary “Enjoyable stay in well appointed and comfortable hotel. Staff very nice”
05 May 2025
Very nice hotel. Perfectly located for taking ferry back to Ireland.
