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Río Castaños, 2, Barakaldo, 48903 (show map)
Hotel Overview
Formerly Novotel Bilbao Exhibition Center
Before July 2019 Hotel Puerta de Bilbao was known as Novotel Bilbao Exhibition Center
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior Suite Family RoomSetup a Price Alert for Hotel Puerta de Bilbao
Each day we'll check prices and send you an email for your selected dates at Hotel Puerta de Bilbao. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Puerta de Bilbao
General
On-site parking, Parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Special diet menus (on request)
Pools and wellness
Outdoor pool, Outdoor pool (seasonal)
Transportation
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, Carpeted, Clothes rack, Coffee machine, Desk, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Linen, Minibar, Safety Deposit Box, Seating Area, Sofa, Towels, TV, Upper floors accessible by lift, View, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that guests must present the credit card used to make the reservation on arrival. If the cardholder is not present at the time of check-in, a different card will be requested to process the payment.Please note no charges will be made on cards in accordance with European PSD2 payment regulations. The Hotel will send the guest a secure payment linkLicense number: HBI01189Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Mitchell “A great place with some minor points that can be easily solved 🤩”
14 Jul 2025
The pool, the rooms, the service, the location about 10 min walk from the metro
Olena “Everything was perfect!”
05 Jul 2025
Everything was perfect! Large updated comfortable room. Good soundproofing. Large quiet restaurant.
Cindy “Very good”
29 Jun 2025
Really good location, only booked to be close to airport. Aldi and McDonald’s within 2 min walk.
Niamh “Superb”
28 Jun 2025
Nice quiet pool for the children. Nice seating area by the pool for adults to enjoy a drink. Good breakfast with lots of variety - notwithstanding eggs, bacon, tortilla.Also cold meats and cheese , fruit cereals and bread/ buns. Orange juice was delicious. A gluten free section for coeliac was a nice surprise. Bedroom had a big comfortable bed with blackout curtains and an additional interconnecting sitting room that we used for the children to sleep in. They slept on a pull out couch which was surprisingly comfortable. Very helpful man ensured we got some food to eat prior to departure on a Saturday morning when we had completely forgotten that breakfast was served at 8 not 7. We were getting a bus to Biarritz at 8. They ordered a taxi advised re time for booking and ensured all went smoothly. Lovely female lifeguard with lots of tips for tourists on our first evening. Hotel was perfect for our needs. Only downside is location. It is a 10xminute very easy walk to metro to Ansio stop near Bilboa exhibition centre and 12 minutes on the metro to get to the old town of Bilboa.Gey off at Moyua if you want to see the Guggenheim. It is 10 mins away from metro stop. To combat this problem be prepared to pay more for closer proximity.
